Hospice Clinical Branch Director

VitalCaring Group•Tyler, TX

About The Position

VitalCaring is seeking a Hospice Clinical Branch Director to lead day-to-day branch operations while staying closely connected to patient care. The director supports the team and ensures a consistent, high standard of hospice care, balancing clinical quality, operational performance, financial stewardship, compliance, and team engagement. The role calls for consistent, accountable leadership and a focus on building long-term performance through quality care, strong teams, and trust. The director oversees branch operations, financials, and performance; monitors quality outcomes, patient satisfaction, and team stability; and helps ensure efficient operations without compromising care. The role sets a patient-first culture, partners with clinical leaders on outcomes, compliance, and survey readiness, and remains present and engaged in supporting care delivery. The director recruits, develops, coaches, and holds team members accountable, while building genuine relationships with local providers, referral partners, patients, and families and representing VitalCaring in the community.

Requirements

  • Active RN license.
  • At least 3 years of leadership experience in hospice, home health, or healthcare operations.
  • Strong understanding of clinical quality, compliance, and regulatory standards.
  • Experience leading teams with a focus on engagement, retention, and development.
  • Ability to manage operations while keeping patient care central to decisions.
  • Excellent communication and relationship-building skills.

Responsibilities

  • Oversee branch operations, financials, and performance with a long-term mindset.
  • Monitor key indicators, including quality outcomes, patient satisfaction, and team stability.
  • Ensure the branch operates efficiently without compromising care.
  • Ensure patients and families receive compassionate, high-quality hospice care.
  • Promote a patient-first culture centered on dignity, communication, and experience.
  • Partner with clinical leaders to maintain strong outcomes, compliance, and survey readiness.
  • Stay present and engaged in supporting the team’s delivery of care.
  • Recruit and develop a team that reflects the community served.
  • Create a culture of support, accountability, and consistency.
  • Coach leaders and clinicians, support their development, and maintain clear performance expectations.
  • Build genuine relationships with local providers, referral partners, and families.
  • Represent VitalCaring as a dependable community partner and support thoughtful growth through reputation, service, and follow-through.

Benefits

  • Medical, dental, and vision coverage.
  • Pharmacy benefits.
  • Virtual care and mental health support.
  • Flexible Spending Accounts (FSA) and Health Savings Account (HSA).
  • Supplemental health and life insurance.
  • 401(k) with company match.
  • Employee referral program.
  • Prepaid legal services.
  • Identity theft protection.
  • Generous paid time off.
  • Pet insurance.
  • Tuition and continuing education reimbursement.
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