Hospice Care Consultant (Sales)

Heartland Hospice•Fremont, MI

About The Position

The Hospice Care Consultant (HCC) is a strategic sales representative and brand ambassador who advances Heartland Hospice’s mission by building lasting relationships with healthcare referral partners. The role educates healthcare professionals about hospice services, identifies referral opportunities, and helps ensure patients are referred at the right time. It engages with hospitals, home health agencies, skilled nursing facilities, assisted living communities, clinics, and physician offices to discuss patient needs and how hospice care can support quality of life. The consultant plans and carries out marketing initiatives, represents the organization at community and professional events, and serves as a resource and advocate for patients and families by helping them understand hospice options and the benefits of early referrals. The position works independently and collaboratively with clinical and operational teams. It is identified as safety-sensitive.

Requirements

  • Bachelor’s degree in business, marketing, communications, or equivalent experience.
  • At least 2 years of experience in healthcare sales, business development, or referral marketing.
  • Strong existing relationships with physicians, hospitals, skilled nursing facilities, or home health professionals.
  • Excellent communication, presentation, and time-management skills.
  • Proficiency in Microsoft Office Suite and CRM platforms.
  • Sensitivity to the needs of terminally ill patients and their families.
  • Proven track record of meeting or exceeding admissions and census targets.

Nice To Haves

  • Prior experience in hospice, palliative care, or home health.

Responsibilities

  • Educate healthcare referral partners about hospice services and build confidence in the organization’s care.
  • Identify new referral opportunities by calling on hospitals, home health agencies, skilled nursing facilities, assisted living communities, clinics, and physician offices.
  • Discuss patient needs with healthcare professionals and explain how hospice care can support quality of life.
  • Plan and execute marketing initiatives to increase awareness and referral growth.
  • Represent the organization at community events, professional associations, and educational in-services.
  • Serve as a resource and advocate for patients and families, explaining hospice options and the benefits of early referrals.
  • Meet or exceed admissions and census targets.

Benefits

  • Competitive pay.
  • 401(k) with company match.
  • Career advancement opportunities.
  • National and local recognition programs.
  • Teammate Assistance Fund.
  • Medical, dental, and vision insurance for eligible full-time associates.
  • Mileage reimbursement or fleet vehicle program for eligible full-time associates.
  • Generous paid time off and 7 paid holidays for eligible full-time associates.
  • Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for eligible full-time associates.
  • Education support and tuition assistance for eligible full-time associates.
  • Free continuing education units (CEUs) for eligible full-time associates.
  • Company-paid life and long-term disability insurance for eligible full-time associates.
  • Voluntary benefits, including pet, critical illness, accident, and long-term care coverage.
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