Hospice Care Consultant

Luminary Hospice•Dallas, TX

About The Position

The Hospice Care Consultant educates people about the hospice benefit and raises awareness, with a primary focus on developing and maintaining relationships that help eligible patients access hospice services. The role supports organizational growth by assessing the market, planning and carrying out marketing initiatives, maintaining referral relationships, and contributing to strategic planning. It also supports the care team with referral information, orders, and follow-up, and ensures annual education is completed and documented. The position reports to the Executive Director.

Requirements

Proficiency in MS Office applications and ability to learn department- and job-specific software systems.
Organizational skills.
Effective verbal and written communication skills.
Analytical problem-solving skills.
High attention to detail and a high degree of accuracy.
Ability to frequently sit or stand and occasionally lift and/or move up to 50 pounds.

Nice To Haves

Bachelor's degree in Marketing, Business Administration, or a related field.
At least two years of experience in health care marketing, preferably in hospice care.

Responsibilities

Assist the Executive Director/Administrator in establishing organization volume projections in the annual budget.
Initiate marketing and promotional initiatives to achieve budgetary volume projections.
Conduct market assessments and develop a comprehensive marketing plan designed to meet budgetary projections.
Establish and maintain positive working relationships with current and potential referral sources.
Educate facilities, families, and the community at large on the hospice benefit.
Provide leadership in strategic planning, including identifying opportunities for additional or improved services to address customer needs.
Support the care team in the field by gathering referral information, helping to obtain orders, and following up on pending referrals.
Ensure annual education is completed and documented.
Meet goals set by agency leadership, including developing unique referral sources, growing the territory, and achieving admission and census goals.
Perform other duties as assigned.