Hospice Care Consultant

Luminary Hospice•Columbus, OH

About The Position

The Hospice Care Consultant educates others about the hospice benefit and raises awareness, primarily by developing and maintaining relationships that help eligible patients access hospice services. The role supports the organization’s volume and growth goals through marketing, outreach, referral development, and strategic planning. It also supports the field care team with referral information, orders, and follow-up, and ensures annual education is completed and documented. This posting is for a future opportunity. Luminary Hospice is proactively building a pipeline of qualified candidates; an immediate opening may not be available. Luminary Hospice is a mission-driven organization focused on personalized, compassionate care that preserves dignity throughout the end-of-life journey. Its whole-person approach includes expert medical care, pain management, emotional and spiritual support, and resources and support for families and caregivers.

Requirements

Proficiency in MS Office applications and ability to learn department- and job-specific software systems.
Demonstrated organizational skills.
Effective verbal and written communication skills.
Analytical problem-solving skills.
High attention to detail and a high degree of accuracy.
Ability to meet the physical demands of the job, including frequent sitting or standing and occasional lifting or moving of up to 50 pounds, with reasonable accommodations available.

Nice To Haves

Bachelor’s degree in Marketing, Business Administration, or a related field preferred.
At least two years of experience in health care marketing, preferably in hospice care.

Responsibilities

Assist the Executive Director/Administrator in establishing organization volume projections in the annual budget.
Initiate marketing and promotional initiatives to achieve budgetary volume projections.
Conduct market assessments and develop a comprehensive marketing plan designed to meet budgetary projections.
Establish and maintain positive working relationships with current and potential referral sources.
Educate facilities, families, and the community at large on the hospice benefit.
Provide leadership in strategic planning, including identifying opportunities for additional or improved services to address customer needs.
Support the field care team by gathering referral information, helping to obtain orders, and following up on pending referrals.
Ensure annual education is completed and documented.
Meet goals set by agency leadership, including developing unique referral sources, growing the territory, and achieving admission and census goals.
Perform other duties as assigned.