Hospice Billing Specialist

MorseLife Health Systems•West Palm Beach, FL

About The Position

The Hospice Billing Specialist manages, coordinates, and processes billing for Hospice and Palliative Care. The role handles charges, payments, payer denials, client billing questions, accounts receivable, invoices, deposits, statements, and collections in accordance with MorseLife financial policies and procedures. The position also prepares monthly accounts receivable reports and performs other duties as assigned. MorseLife Health System is a nonprofit healthcare system serving older adults in South Florida. The organization describes itself as a teaching organization and offers eligible team members a comprehensive benefits package and professional development opportunities.

Requirements

  • One-year certificate from a college or technical school, or three to six months of related experience and/or training, or an equivalent combination of education and experience.
  • ICD-10 coding experience required.
  • Minimum 2–5 years of experience.

Responsibilities

  • Enter charges accurately and promptly to maintain proper records and support timely payment.
  • Process and follow up on payer denials; research client billing issues and consult with patients and/or families as needed.
  • Post payments in a timely manner.
  • Prepare, compile, and mail bills for products paid for by clients.
  • Respond to patient billing questions.
  • Track incoming payments and accounts in compliance with MorseLife financial policies and procedures.
  • Initiate and submit client bills and generate client financial statements.
  • Prepare and send invoices and bills, and prepare bank deposits.
  • Compare billing accounts with the accounts receivable ledger to ensure payments are properly posted and accounted for.
  • Verify client billing discrepancies and resolve billing issues.
  • Send billing reminders to clients with outstanding accounts.
  • Prepare monthly reports detailing accounts receivable status.
  • Manage private-pay collections after insurance cancellation, denial, or other issues.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Company-paid life insurance
  • Voluntary life and supplemental insurance
  • Short-term and long-term disability insurance
  • 403(b) retirement savings plan
  • Paid time off (PTO) and paid holidays
  • Employee Assistance Program (EAP)
  • Tuition reimbursement
  • Professional development opportunities
  • Employee referral bonus program
  • Employee recognition and appreciation programs
  • Employee discounts through Tickets At Work
  • Free parking
  • On-site dining and employee cafeteria
  • Career growth and internal advancement opportunities
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