Billing Specialist

MCNAUGHTON MCKAY GROUP•Carthage, TX

About The Position

The Billing Specialist is responsible for accounts receivable department activities, including supporting the establishment of credit policy and procedures and administering credit functions to increase sales, maximize cash flow, and safeguard accounts receivable and other assets. The role leads regional credit department staff and oversees billing, collections, dispute resolution, reporting, lien processes, and pricing credits. It works with sales account managers and Finance/Credit Specialists to resolve customer issues and determine when more involved collection procedures are needed.

Requirements

Excellent analytical and problem-solving skills.
Advanced PC skills with MS Office products.
Effective written and verbal communication skills.
Self-motivated, customer-service-driven, and a hands-on team player.

Nice To Haves

Bachelor’s degree preferred; additional experience may be considered in lieu of education.

Responsibilities

Lead the activity of the regional credit department staff.
Initiate prompt collection of delinquent accounts.
Investigate and resolve customer disputes while working with sales account managers to protect market share and goodwill.
Prepare monthly activity reports for sales management.
Ensure corporate credit policy is followed.
Maintain a DSO that meets or exceeds corporate requirements.
Identify opportunities for process improvements and coordinate more effective procedures with other departments to reduce unpaid invoices and invalid deductions.
Manage billing, including consolidated billing, and month-end statements.
Manage the lien process for the contractor business segment.
Manage collection and problem-resolution activities for automotive accounts.
Work with the Finance/Credit Specialist to determine when accounts require more involved collection procedures, such as site visits, collection agencies, or attorneys.
Manage the issuance of pricing credits.