Billing Specialist

Carlton Fields•West Palm Beach, FL
•Onsite

About The Position

Carlton Fields is seeking a Billing Specialist to assist attorneys with accurately and efficiently preparing client bills. The role ensures invoices are processed timely and in accordance with client agreements. The position can be based in the Miami, Orlando, Tampa, or West Palm Beach office; the posting also states candidates will be considered for Miami, Tampa, or Orlando.

Requirements

  • Three to five years of billing experience in a service industry; law firm experience is preferred.
  • Strong attention to detail and ability to work independently as a self-starter.
  • Outstanding organizational skills.
  • Superior customer service skills and ability to work as a team player.
  • Excellent verbal and written communication skills.
  • Ability to multitask and meet deadlines in a fast-paced business environment.
  • Flexibility to work overtime as needed.
  • Proficiency in Microsoft Office Suite.

Nice To Haves

  • Elite 3E software experience preferred.
  • Billstream software experience preferred.
  • eBillingHub electronic billing experience preferred.
  • Billing experience in a law firm environment preferred.

Responsibilities

  • Distribute and edit proformas.
  • Follow up with attorneys to ensure invoices are approved and submitted.
  • Ensure the timeliness, accuracy, and acceptance of invoices on a monthly basis.
  • Process electronic submissions of client invoices, budgets, timekeeper rate requests, and accruals.
  • Ensure compliance with client Outside Counsel Guidelines and fee terms.
  • Resolve rejections or reductions of electronic invoices in a timely manner.
  • Respond to client inquiries and resolve billing issues.
  • Handle special billing projects as assigned.

Benefits

  • Annual discretionary bonuses based on performance.
  • Profit-sharing contributions based on eligibility and firm profitability.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life, accident, and disability insurance plans.
  • 401(k) retirement benefits.
  • Commuter benefits.
  • Well-being programs.
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