Homes Housekeeper

CoralTree Hospitality•Sunriver, OR

About The Position

The Homes Housekeeper ensures assigned guest rooms and rental homes consistently meet cleanliness standards and provide a high level of guest satisfaction in cleanliness and service. The role follows required procedures for handling, cleaning, disposing of, or moving objects and materials, including cleanup of blood, infectious materials, and body fluids containing blood in accordance with OSHA Blood-borne Pathogen Standards. The Housekeeper assists in maintaining AAA Four Diamond Standards and conducts themselves in a manner that supports Sunriver Resort’s Core Values of Trust, Open & Honest Communication, and Commitment. They strive to deliver exceptional service to internal and external guests and exemplify the Sunriver Resort Culture while supporting its Vision and Mission.

Requirements

High school diploma or equivalent preferred.
Prior housekeeping or custodial experience preferred.
Prior hospitality experience preferred.
At least one year of customer service experience preferred.
Ability to work under pressure.
Ability to work in a fast-paced environment.
Excellent listening skills.
Ability to maintain a teamwork environment.
Basic knowledge of chemicals and their uses.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.

Nice To Haves

High school diploma or equivalent.
Prior housekeeping or custodial experience.
Prior hospitality experience.
At least one year of customer service experience.

Responsibilities

Maintain cleanliness of resort property.
Clean vacation homes, condos, guest rooms, and other work areas.
Clean and sanitize designated areas to Sunriver Resort standards.
Work effectively in a team environment.
Maintain awareness of safety issues, including broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons; report safety incidents to the on-duty supervisor.
Treat company property, equipment, and coworkers responsibly and respectfully.
Change soiled bed linens and make beds according to resort protocol.
Keep the housekeeping caddy clean, stocked, and orderly.
Remove trash and waste to disposal containers.
Follow lost-and-found procedures; do not remove articles from occupied rooms and always respect guest property.
Wash windows, walls, woodwork, and blinds as needed.
Operate mechanized cleaning equipment such as vacuums.
Clean wash basins, mirrors, commodes, tubs, floors, and showers.
Immediately report needed repairs to the supervisor, including leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, and beds needing repair.
Follow required procedures for handling, cleaning, disposing of, or moving objects and materials, including cleanup of blood, infectious materials, and body fluids containing blood in accordance with OSHA Blood-borne Pathogen Standards.
Assist in maintaining AAA Four Diamond Standards and support Sunriver Resort’s Core Values, culture, vision, and mission.