Home Implementation Consultant

WellSky•Overland Park, KS

26d•Remote

About The Position

The Home Implementation Consultant is responsible for leading the implementation of solutions by ensuring successful deployment, customization, and adoption of the solution. The scope of this job includes leveraging project management skills and knowledge of technical functionalities to collaborate effectively with clients and internal teams to deliver high-quality implementations on time.

Requirements

Bachelor's Degree or equivalent work experience
At least 4-6 years relevant work experience
Experience in home health or hospice clinical operations and/or healthcare software implementation or consulting
Willingness to learn and use AI-enabled tools and solutions

Nice To Haves

Clinical education or credentials, such as RN, BSN, or NP
Experience serving in a client-facing leadership role within home health, hospice, healthcare consulting, or software implementation
Experience with healthcare billing processes and/or revenue cycle management

Responsibilities

Partner with project managers to plan and execute solution implementation tasks in alignment with client objectives.
Lead requirements gathering sessions, provide analysis of current solution workflows and designs, and validate implementation tasks address gaps.
Use valuable insights on business workflows to provide recommendations to client executive teams for leveraging the solution capabilities based on their objectives and challenges to create efficiencies.
Serve as an advisor to clients by offering advanced consultation on solution configuration and leveraging sophisticated features that optimize user experience.
Deliver advanced training sessions for designated clients on intricate solution functionalities and tailor the approach to accommodate diverse user needs thus maximizing the solution's usability.
Resolve most solution configuration issues and mentor junior consultants by supporting escalations and training new hires.
Perform other job duties assigned.