Home Health: Sales Rep

Beyond Faith Home Care•Granbury, TX

About The Position

The Home Health Sales Rep develops business partnerships and grows home health referrals in the assigned Granbury territory through sales contacts, calls, and presentations. The role represents the agency to physicians, facilities, discharge planners, and community agencies, and is responsible for overall territory development and referral growth. The representative builds relationships with referral partners and patients and families, communicates information about agency programs and services, coordinates with intake and patient care staff, and tracks sales activity and marketplace changes. The role may also participate in community education and marketing activities at the request of the Director of Business Development.

Requirements

Bachelor’s degree in marketing or a related field, or equivalent professional experience.
At least two years of experience in home care sales or a related industry, with a proven record of achieving incremental growth in direct sales.
Excellent oral communication skills.
Self-directed, with the ability to work with little supervision.
Reliable transportation and auto liability insurance.
Proficiency with Microsoft programs for communications, presentations, database tracking and reporting, and spreadsheets.

Nice To Haves

Proficiency using a CRM solution.

Responsibilities

Develop the assigned territory and grow referrals from facilities, physicians, home care providers, and community agencies.
Develop, implement, and evaluate quarterly and annual territory plans to meet growth goals and carry out agreed-upon strategies.
Build business relationships with targeted referral sources through effective sales calls and presentations.
Maintain professional and clinical knowledge of provider services.
Act as a liaison between referral partners and the agency, sharing information about new products, programs, and service delivery.
Meet with patients and families to discuss home care services, individual needs, and concerns, and manage expectations as needed.
Build relationships with intake and patient care resources staff to support effective communication with referral sources and internal stakeholders.
Maintain customer and competitor profiles, log daily call activity, and document follow-up plans for referral sources.
Represent the agency with physicians, facility nurses, social workers, discharge planners, and community agencies, and work with community agencies to arrange appropriate services for potential patients.
At the Director of Business Development’s request, participate in marketing and education efforts such as physician calls, lunch-and-learns, health fairs, a speaker’s bureau, and CEU programs for healthcare providers.
Prepare monthly referral-source tracking reports and inform the agency about marketplace changes affecting providers and competitors.
Work cooperatively with colleagues, provide and accept constructive feedback, and contribute to teamwork.
Use current agency and department-specific software to complete assignments.
Perform other job-related tasks as requested.