Home Health: Sales Rep

Beyond Faith Home Care•Sugar Land, TX

About The Position

The Home Health Sales Rep develops business partnerships and generates home health referral growth through effective sales contacts, calls, and presentations. The role represents the agency to physicians, facilities, discharge planners, and community agencies and is responsible for the overall development and referral growth of an assigned territory. The position develops and evaluates territory plans, cultivates relationships with referral sources, communicates agency services and programs, and works with internal teams to support effective referrals and patient care. The representative may meet with patients and families to discuss home care services and their needs, maintain customer and competitor information, track sales activity, and report on referral sources and market changes. The role also participates in community education and marketing activities as requested.

Requirements

Bachelor’s degree in marketing or a related field, or equivalent professional experience.
At least two years of experience in home care sales or a related industry.
Proven record of achieving incremental growth in direct sales.
Proficiency with Microsoft programs for communications, presentations, database tracking and reporting, and spreadsheets.
Excellent oral communication skills.
Ability to work independently with little supervision.
Reliable transportation and auto liability insurance.

Nice To Haves

Proficiency using a CRM solution.

Responsibilities

Develop the assigned territory and grow referrals from facilities, physicians, home care providers, and community agencies.
Develop, implement, and evaluate quarterly and annual territory plans to meet growth goals and carry out agreed-upon strategies.
Build business relationships with providers through sales calls and presentations to targeted referral sources.
Maintain professional and clinical knowledge of provider services.
Serve as a liaison between referral partners and the agency, communicating information about new products, programs, and service delivery.
Meet with patients and families to discuss home care services, individual needs and concerns, and expectations as needed.
Build relationships with intake and patient care resources staff to support effective communication with referral sources and internal stakeholders.
Maintain customer and competitor profiles, log daily call activity, and document follow-up plans with referral sources.
Represent the agency with physicians, facility nurses, social workers, discharge planners, and community agencies, coordinating appropriate services for potential patients.
Participate, as requested by the Director of Business Development, in healthcare-community education and marketing activities, including physician calls, lunch-and-learns, health fairs, a speaker’s bureau, and CEU programs.
Prepare monthly referral-source tracking reports and inform the agency about marketplace changes affecting providers and competitors.
Work cooperatively with colleagues, give and accept constructive feedback, and contribute to teamwork.
Use current agency and department-specific software to complete assignments.