Home Health: Sales Rep

Beyond Faith Home Care•Arlington / Mansfield, TX

About The Position

The Home Health Sales Rep develops business partnerships and generates home health referral growth through effective sales contacts, calls, and presentations. The role represents the agency to physicians, facilities, discharge planners, and community agencies and is responsible for the overall development and referral growth of the assigned Arlington/Mansfield territory. The position develops and evaluates territory plans, builds and maintains referral relationships, communicates information about agency programs and services, and works with patients, families, and internal teams to support effective referrals and service delivery. It also tracks sales activity and marketplace changes, prepares referral-source reports, and may participate in community and healthcare-provider education and marketing efforts. Work is normally performed in a typical interior/office environment, with little or no physical effort or exposure to physical risk.

Requirements

Bachelor’s degree in marketing or a related field, or equivalent professional experience.
At least two years of experience in home care sales or a related industry, with a proven record of achieving incremental growth in direct sales.
Proficiency with Microsoft programs for communications, presentations, database tracking and reporting, and spreadsheets.
Excellent oral communication skills.
Self-directed, with the ability to work with little supervision.
Reliable transportation and auto liability insurance.

Nice To Haves

Proficiency using a CRM solution.

Responsibilities

Develop the assigned territory and increase referrals from facilities, physicians, home care providers, and community agencies.
Develop, implement, and evaluate quarterly and annual territory plans to meet growth goals and carry out agreed-upon strategies.
Build business relationships with targeted referral sources through sales calls and presentations.
Maintain professional and clinical knowledge of provider services.
Serve as a liaison between referral partners and the agency, communicating information about new products, programs, and service delivery.
Meet with patients and families to discuss home care services and their needs or concerns, and manage expectations as needed.
Build relationships with intake and patient care resources staff to support effective communication with referral sources and internal stakeholders.
Update customer and competitor profiles, log daily call activity, and document follow-up plans with referral sources.
Coordinate with physicians, facility nurses, social workers, discharge planners, and community agencies to help deliver appropriate services to potential patients.
At the request of the Director of Business Development, participate in healthcare-community education and marketing efforts, including physician calls, lunch-and-learns, health fairs, a speaker’s bureau, and CEU programs.
Prepare monthly referral-source tracking reports and inform the agency of marketplace changes affecting providers and competitors.
Work cooperatively with colleagues, accept and provide constructive feedback, and use current agency and department software to complete assignments.
Perform other job-related tasks as requested.