Home Health RN Branch Director

CenterWell•Albuquerque, NM

1d•$93,000 - $128,000•Onsite

About The Position

The Branch Director manages day-to-day operations at the CenterWell Home Health Albuquerque, New Mexico branch. The role is accountable for operational efficiency, quality of patient care, regulatory compliance, business development and patient-base growth, key performance indicators, and staff management and development. The director supervises branch and clinical staff and ensures the branch complies with applicable federal, state, and local certification and licensure requirements. The position is also responsible for long-range planning, fiscal viability, and the quality of branch services, including recruiting, interviewing, and hiring staff and monitoring care quality and organizational performance. As operational leader, the Branch Director collaborates with clinical staff and branch administrators to coordinate patient care and ensure continuity, appropriateness, and quality of services. This is a full-time, on-site position with a 40-hour workweek. Normal operating hours are Monday through Friday, 8 a.m. to 5 p.m. The role may include periodic on-call rotation, availability during all operational hours, and up to 10% travel for local branch visits, meetings, and organizational events. A valid driver's license and automobile liability insurance are required to support travel, including visits to patient homes and business events. The position is based at a branch with a census of 125+ and a 3.5 STAR rating. It is eligible for an annual bonus incentive. The posted annual base pay range is $93,000 to $128,000, with individual compensation varying based on location and job-related qualifications.

Requirements

Registered Nurse (RN) who meets applicable state-specific requirements.
Active, unencumbered RN license in the applicable state.
At least two years of supervisory or administrative experience in home health care or a related healthcare program, such as hospice, hospital, or assisted living.
Management and people leadership experience.
Experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
Understanding of federal, state, and local regulations governing home health agency operations.
Competence using quality improvement monitoring and reporting tools and methodologies.
Fiscal management background, including oversight of profit-and-loss statements.
Demonstrated experience using Electronic Medical Record (EMR) platforms.
Valid state driver's license and automobile liability insurance.
Ability to drive in various weather conditions.
Availability during all operational hours and participation in professional service activities.

Nice To Haves

Traditional home health experience.
OASIS experience.
Experience with Homecare Homebase (HCHB).
Experience overseeing multi-million-dollar budgets.

Responsibilities

Oversee onsite, day-to-day branch operations, ensuring efficient and organized office functions and a safe, compliant work environment.
Monitor financial, clinical, and operational indicators; manage to budget; and partner with Finance and Operations leadership on revenue and budget goals.
Collaborate with the Market Executive of Operations to develop and implement strategic branch plans, performance action plans, and budgets.
Partner with Sales leadership and account managers on growth strategies, admission goals, and marketing initiatives.
Partner with Clinical leadership to support patient outcomes, service delivery, and quality of care.
Ensure compliance with clinical quality standards and operational processes, including chart audits, timely billing, quarterly committee meetings, patient satisfaction reviews, and continuous quality improvement.
Recruit, hire, train, supervise, and develop Clinical Managers and back-office associates.
Oversee associate engagement and foster a positive, safe work environment that supports retention, productivity, and organizational values.
Ensure the branch complies with applicable federal, state, and local laws and requirements related to certification and licensure.
Coordinate patient care activities with clinical staff and branch administrators and maintain accountability for the continuity, appropriateness, and quality of services.