Home Health Branch Director

CenterWell•Cedar Rapids, IA

7d•$93,000 - $128,000

About The Position

The Branch Director manages day-to-day branch operations, including operational efficiency, patient-care quality, regulatory compliance, business development and patient-base growth, performance goals, and staff management and development. The role supervises branch and clinical staff and ensures ongoing compliance with applicable federal, state, and local certification and licensure requirements. The director is accountable for long-range planning, fiscal viability, and quality of care, and recruits, interviews, and hires staff. The director also coordinates with other disciplines as needed to support continuity, appropriateness, and quality of services. The position oversees branch operations and patient-care delivery through supervision and support of Clinical Managers. In collaboration with operations leadership and Finance, the director establishes revenue and budget goals, supports quality improvement, maintains a safe and effective office environment, and partners with sales leaders to achieve admission goals. The role is scheduled for 40 hours per week and is eligible for a performance-based bonus incentive plan.

Requirements

Minimum of 2 years of healthcare operations management experience, preferably in Home Health or Hospice.
Outstanding leadership skills and demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
Experience with quality improvement monitoring and reporting tools and methods.
Knowledge of business management, governmental regulations, and accreditation standards.
Fiscal management experience.
Excellent verbal and written communication skills.
Proficiency with EMR systems.
Proficiency with Microsoft Word and Excel.
Valid state driver’s license, reliable transportation, and automobile liability insurance.

Nice To Haves

Current and unrestricted Registered Nurse licensure in the state of practice is preferred.
Prior Homecare Homebase (HCHB) experience is a plus.

Responsibilities

Develop, plan, implement, analyze, and organize Branch operations.
Ensure delivery of care for all Branch patients by supervising and supporting Clinical Managers.
Work with the Area Director of Operations or AVP of Operations and the Finance Department to establish Branch revenue and budget goals.
Provide clinical leadership support and supervision to Clinical Managers to promote effective performance and quality home-care services.
Maintain efficient, productive, effective, and organized office operations and a safe work environment in accordance with local ordinances, fire and safety regulations, and company policies.
Conduct quarterly continuous quality improvement committee meetings, review patient satisfaction data, and follow up on negative patient satisfaction surveys and with referral sources.
Communicate with the Area Director of Operations or AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
Partner with Sales Directors and Account Managers to meet budgeted admission goals and participate in sales and marketing initiatives.
Recruit, interview, and hire staff; monitor quality of care and organizational performance.
Coordinate activities with other disciplines as needed to ensure continuity, appropriateness, and quality of services.