Branch Director, Home Health (Evergreen)

CenterWell•Nashville, TN

About The Position

The Branch Director, Home Health (described in the posting as Associate Director, Home Health Branch Administrator) administers and manages branch operations. This role plans, implements, analyzes, and organizes branch operations and is responsible for care delivery for all branch patients by supervising and supporting Clinical Managers. The position works with the Area Director of Operations or AVP of Operations and the Finance Department to establish branch revenue and budget goals, and with sales leaders to meet admission goals. It supports clinical leadership, quality improvement, patient satisfaction, regulatory compliance, and effective office operations. The posting advertises a $10,000 sign-on bonus and eligibility for a performance-based bonus incentive plan.

Requirements

  • At least 2 years of healthcare operations management experience; Home Health experience is preferred.
  • Outstanding leadership skills and demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
  • Experience with quality improvement monitoring and reporting tools and methods.
  • Knowledge of business management, governmental regulations, and accreditation standards.
  • Fiscal management experience.
  • Excellent verbal and written communication skills.
  • Proficiency with an electronic medical record (EMR).
  • Proficiency with Microsoft Word and Excel.
  • Valid state driver’s license, reliable transportation, and automobile liability insurance.

Nice To Haves

  • Current and unrestricted Registered Nurse licensure in the state of practice is preferred.
  • Prior Homecare Homebase (HCHB) experience is a plus.
  • Healthcare operations management experience within Home Health.

Responsibilities

  • Develop, plan, implement, analyze, and organize branch operations.
  • Oversee care delivery for branch patients by providing supervision and support to Clinical Managers.
  • Work with the Area Director of Operations or AVP of Operations and the Finance Department to establish branch revenue and budget goals.
  • Support and supervise Clinical Managers to promote effective performance and quality home care services.
  • Maintain efficient, productive, effective, and organized office operations and a safe working environment in compliance with local ordinances, fire and safety regulations, and company policies.
  • Conduct quarterly continuous quality improvement committee meetings, review patient satisfaction data, and follow up on negative surveys and with referral sources.
  • Communicate with the Area Director of Operations or AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
  • Partner with Sales Directors and Account Managers to meet budgeted admission goals.
  • Participate in sales and marketing initiatives.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan
  • Paid time off
  • Company holidays
  • Personal holidays
  • Paid parental leave
  • Paid caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • $10,000 sign-on bonus
  • Bonus incentive plan
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