Home Furnishings Associate

BROAD RIVER RETAIL•Raleigh, NC

12d•$70,000 - $100,000•Onsite

About The Position

The Home Furnishings Associate is a customer-facing retail sales professional on the Retail Performance team who reports directly to the General Manager. The role involves helping customers create personalized living spaces and select sleep systems that suit their lifestyles. Associates build customer relationships, recommend products, use sales and upselling techniques, and help customers through financing and purchasing. This is a 100% commission-based role with uncapped earning potential; the posting states that most sales professionals earn $70,000–$100,000, with top performers earning more. The employer provides training and support, along with opportunities for career growth and advancement.

Requirements

Experience in a high-customer-expectation environment such as sales, hospitality, or retail is identified as ideal.
Entrepreneurial mindset and a strong sense of teamwork.
Coachability, self-motivation, and eagerness to learn and grow.
High energy, a people-focused approach, and a commitment to exceeding customer expectations.
Professionalism, positivity, resilience, goal orientation, and a strong work ethic.
Attention to detail and excellent follow-up and follow-through skills.
Strong time-management abilities and comfort in a fast-paced retail sales setting.
Excellent verbal and written interpersonal and communication skills.
Comfort with technology, including basic computer skills and proficiency with iPads or tablets.
Problem-solving skills and ability to focus on details.
Ability to build and maintain trusted partnerships with business stakeholders and leadership.
Willingness to work a flexible schedule, including nights and weekends.
Ability to work independently and collaboratively in an office setting.
Ability to communicate verbally, in writing, and/or electronically.
Ability to use logical reasoning to solve simple and complex problems.
May need to stand for extended periods and lift up to 15 pounds.

Nice To Haves

Experience in sales, hospitality, or retail, particularly in environments with high customer expectations.

Responsibilities

Greet showroom guests, learn the reasons for their visits, and develop lasting customer relationships.
Present and discuss home furnishing products based on customers’ lifestyles, needs, and goals.
Use sales and upselling techniques.
Market new sales, special events, and financing options.
Assist customers with financing, purchasing, and delivery, and support their satisfaction.
Increase product, sales-technique, and promotion knowledge through ongoing professional training and development.