Home Furnishings Associate

BROAD RIVER RETAIL•Anderson, SC
•$70,000 - $100,000•Onsite

About The Position

The Home Furnishings Associate is a customer-facing retail sales role on the Retail Performance team and reports directly to the General Manager. The associate helps customers create personalized living spaces and select sleep systems that suit their lifestyles. This is a 100% commission-based role with uncapped earning potential; the posting states most sales professionals earn $70,000–$100,000, with top performers earning more. The role is based in a retail showroom and includes a flexible schedule that may include nights and weekends. Broad River Retail describes its employees as “Memory Makers” and emphasizes integrity, diversity, training, and delivering a premier customer experience. The company provides tools, training, and support to help associates succeed. Reasonable accommodations may be made for individuals with disabilities to perform the essential duties of the position.

Requirements

  • Experience in a high-customer-expectation environment such as sales, hospitality, or retail is identified as ideal.
  • Entrepreneurial mindset and strong sense of teamwork.
  • Coachable, self-motivated, and eager to learn and grow.
  • High-energy, people-focused approach and commitment to exceeding customer expectations.
  • Professional, positive, resilient, and goal-driven, with a strong work ethic.
  • Detail-oriented, with strong follow-up and follow-through skills.
  • Strong time-management abilities and comfort working in a fast-paced retail sales setting.
  • Excellent interpersonal and verbal and written communication skills.
  • Comfort with technology, including basic computer skills and proficiency with iPads or tablets.
  • Problem-solving skills and attention to detail.
  • Ability to build and maintain trusted partnerships with business stakeholders and leadership.
  • Willingness to work a flexible schedule, including nights and weekends.
  • Ability to work independently and collaboratively.
  • Ability to communicate verbally, in writing, and/or electronically.
  • Ability to use logical reasoning to solve simple and complex problems.
  • Ability to stand for extended periods and lift up to 15 pounds at a time.

Nice To Haves

  • Experience in sales, hospitality, or retail in a high-customer-expectation environment.

Responsibilities

  • Greet showroom guests, understand the reason for their visit, and build lasting customer relationships.
  • Present home furnishing products based on customers’ lifestyles, needs, and goals discovered during sales consultations.
  • Use sales and upselling techniques.
  • Promote new sales, special events, and financing options.
  • Assist customers with financing, purchasing, delivery, and achieving satisfaction.
  • Build product knowledge and improve sales techniques by participating in ongoing professional training and development.

Benefits

  • Medical, dental, vision, and life insurance options.
  • Paid time off.
  • 401(k) matching contribution.
  • 40% employee discount at Broad River Retail locations.
  • Internal opportunities for career growth and advancement.
  • 100% commission-based compensation with uncapped earning potential.
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