Home Furnishings Associate

BROAD RIVER RETAIL•Portland, OR
•$70,000 - $100,000•Onsite

About The Position

Broad River Retail is hiring a Home Furnishings Associate for its Jantzen Beach store in Portland, Oregon. Reporting directly to the General Manager as part of the Retail Performance team, this customer-facing sales role helps guests create personalized living spaces and find sleep systems suited to their lifestyles. The role is 100% commission-based, offers uncapped earning potential, and provides tools, training, and support. Most sales professionals earn $70,000–$100,000, with top performers earning more. Broad River Retail describes its employees as “Memory Makers” and emphasizes integrity, diversity, customer experience, training, and team development. The company is committed to a respectful and inclusive workplace and may provide reasonable accommodations to enable individuals with disabilities to perform the essential duties of the position.

Requirements

  • Experience in a high-customer-expectation environment such as sales, hospitality, or retail is ideal.
  • Entrepreneurial mindset and a strong sense of teamwork.
  • Coachable, self-motivated, and eager to learn and grow.
  • High-energy, people-focused approach and commitment to exceeding customer expectations.
  • Professional, positive, resilient, goal-driven, and strong work ethic.
  • Detail-oriented, with excellent follow-up and follow-through skills.
  • Strong time-management abilities and ability to thrive in a fast-paced retail sales setting.
  • Excellent verbal and written interpersonal and communication skills.
  • Comfort with technology, including basic computer skills and proficiency with iPads or tablets.
  • Problem-solving skills and attention to detail.
  • Ability to build and maintain trusted partnerships with business stakeholders and leadership.
  • Willingness to work a flexible schedule, including nights and weekends.
  • Ability to work independently and collaboratively in a team environment.
  • Ability to communicate verbally, in writing, and/or electronically.
  • Ability to use logical reasoning to solve simple and complex problems.
  • Ability to stand for extended periods and lift up to 15 pounds at a time.

Nice To Haves

  • Experience in sales, hospitality, or retail in a high-customer-expectation environment.

Responsibilities

  • Greet guests in the retail showroom, learn why they are visiting, and build lasting customer relationships.
  • Discover customers’ lifestyles, needs, and goals during sales consultations and present relevant home furnishing products.
  • Use sales and upselling techniques.
  • Promote new sales, special events, and financing options.
  • Assist customers with financing, purchasing, and delivery, and support their overall satisfaction.
  • Build product knowledge and improve sales techniques through ongoing professional training and development.

Benefits

  • Medical, dental, vision, and life insurance options.
  • Paid time off.
  • 401(k) matching contribution.
  • 40% employee discount at Broad River Retail locations.
  • Internal opportunities for career growth and advancement.
  • Uncapped commission-based earning potential; most sales professionals earn $70,000–$100,000, with top performers exceeding that range.
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