Home Furnishings Associate

BROAD RIVER RETAIL•Athens, GA
•$70,000 - $100,000•Onsite

About The Position

The Home Furnishings Associate is a customer-facing retail sales professional on the Retail Performance team who reports directly to the General Manager. The role helps customers create personalized living spaces and find sleep systems suited to their lifestyles. Associates build customer relationships, learn about customers’ needs and goals, present relevant products, and guide them through purchasing and delivery. The position is 100% commission-based with uncapped earning potential; the posting says most sales professionals earn $70,000–$100,000, with top performers earning more. Broad River Retail provides tools, training, and support, along with opportunities for professional development and career advancement.

Requirements

  • Be motivated, results-driven, and comfortable in a fast-paced retail sales environment.
  • Have an entrepreneurial mindset and a strong sense of teamwork.
  • Be coachable, self-motivated, and eager to learn and grow.
  • Be high-energy and people-focused, with a commitment to exceeding customer expectations.
  • Be professional, positive, resilient, goal-driven, and have a strong work ethic.
  • Be detail-oriented and have excellent follow-up and follow-through skills.
  • Have strong time-management abilities.
  • Have excellent verbal and written interpersonal and communication skills.
  • Be comfortable with technology, including basic computer skills and proficiency with iPads or tablets.
  • Have developed problem-solving skills and the ability to focus on details.
  • Be able to build and maintain trusted partnerships with business stakeholders and leadership.
  • Be willing to work a flexible schedule, including nights and weekends.
  • Be able to work independently and collaboratively in an office setting.
  • Be able to stand for extended periods and lift up to 15 pounds at a time.
  • Be able to communicate verbally, in writing, and/or electronically and use logical reasoning to solve simple and complex problems.

Nice To Haves

  • Experience in high-customer-expectation environments such as sales, hospitality, or retail.

Responsibilities

  • Greet guests in the retail showroom, understand the reason for their visit, and develop lasting customer relationships.
  • Discover prospective customers’ lifestyles, needs, and goals, then present and discuss appropriate home furnishing products.
  • Use sales and upselling techniques.
  • Promote new sales, special events, and financing options.
  • Assist customers with financing, purchasing, delivery, and achieving satisfaction.
  • Continuously develop product knowledge, sales techniques, and knowledge of promotions through professional training.

Benefits

  • Medical, dental, vision, and life insurance options
  • Paid time off
  • 401(k) matching contribution
  • 40% employee discount at Broad River Retail locations
  • Tools, training, and support
  • Internal opportunities for career growth and advancement
  • 100% commission-based compensation with uncapped earning potential
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