HOME FURNISHINGS ASSOCIATE

BROAD RIVER RETAIL•Spokane, WA
•$70 - $110•Onsite

About The Position

Broad River Retail is seeking a customer-facing Home Furnishings Associate for its Spokane retail showroom. Reporting to the General Manager as part of the Retail Performance team, the associate guides customers in creating personalized living spaces and finding sleep systems suited to their lifestyles. This is a 100% commission-based sales role with uncapped earning potential; the posting says most sales professionals earn $70,000–$100,000, with top performers exceeding that range. The position offers training and development to support strong customer experiences and sales performance.

Requirements

  • Experience in a high-customer-expectation environment such as sales, hospitality, or retail is ideal.
  • Entrepreneurial mindset and a strong sense of teamwork.
  • Coachable, self-motivated, and eager to learn and grow.
  • High-energy, people-focused approach and commitment to exceeding customer expectations.
  • Professional, positive, resilient, goal-driven, and strong work ethic.
  • Detail-oriented, with excellent follow-up and follow-through.
  • Strong time-management skills and ability to thrive in a fast-paced retail sales setting.
  • Excellent verbal and written interpersonal and communication skills.
  • Comfort with technology, including basic computer skills and proficiency with iPads or tablets.
  • Problem-solving skills and attention to detail.
  • Ability to build and maintain trusted partnerships with business stakeholders and leadership.
  • Willingness to work a flexible schedule, including nights and weekends.
  • Ability to work independently and collaboratively in an office setting.
  • Ability to communicate verbally, in writing, and/or electronically.
  • Ability to use logical reasoning to solve simple and complex problems.
  • Ability to stand for extended periods and lift up to 15 pounds.

Nice To Haves

  • Experience in sales, hospitality, or retail.

Responsibilities

  • Welcome showroom guests, understand the reason for their visit, and build lasting customer relationships.
  • Present and discuss home furnishing options based on customers’ lifestyles, needs, and goals.
  • Use sales and upselling techniques.
  • Market new sales, special events, and financing options.
  • Assist customers with financing, purchasing, delivery, and satisfaction.
  • Continuously develop product knowledge, sales techniques, and knowledge of promotions through professional training.

Benefits

  • Medical, dental, vision, and life insurance options.
  • Paid time off.
  • 401(k) matching contribution.
  • Employee discount of 40% at Broad River Retail locations.
  • Internal opportunities for career growth and advancement.
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