Home Furnishings Associate

BROAD RIVER RETAIL•Orangeburg, SC
•$70,000 - $100,000•Onsite

About The Position

Broad River Retail is an organization focused on integrity, diversity, and culture, working together to furnish life's best memories. Its employees are called Memory Makers because they can create positive memories for guests, coworkers, families, and communities. The company provides training and development to support a premier guest experience. The Home Furnishings Associate is a customer-facing retail sales role on the Retail Performance team and reports to the General Manager. The associate guides customers in creating personalized living spaces and selecting sleep systems that fit their lifestyles. This is a 100% commission-based position with uncapped earning potential; the posting states most sales professionals earn $70,000–$100,000, with top performers earning more. The role is based at the Orangeburg store in Orangeburg, South Carolina. Work takes place in a retail showroom and office setting, requires collaboration as well as independent work, and may involve a flexible schedule including nights and weekends. Broad River Retail provides tools, training, and support. Reasonable accommodations may be made in accordance with the ADA.

Requirements

  • Experience in a high-customer-expectation environment such as sales, hospitality, or retail is preferred for the ideal candidate.
  • Entrepreneurial mindset and a strong sense of teamwork.
  • Coachable, self-motivated, and eager to learn and grow.
  • High-energy, people-focused approach and commitment to exceeding customer expectations.
  • Professional, positive, resilient, goal-driven, and strong work ethic.
  • Detail-oriented, with excellent follow-up and follow-through skills.
  • Strong time-management abilities and comfort working in a fast-paced retail sales setting.
  • Excellent verbal and written interpersonal and communication skills.
  • Basic computer skills and proficiency with iPads or tablets.
  • Problem-solving ability and attention to detail.
  • Ability to build and maintain trusted partnerships with business stakeholders and leadership.
  • Willingness to work a flexible schedule, including nights and weekends.
  • Ability to work independently and collaboratively.
  • Ability to stand for extended periods and lift up to 15 pounds at a time.

Responsibilities

  • Greet guests in the retail showroom, understand the purpose of their visit, and build lasting customer relationships.
  • Present and discuss home furnishing options based on customers’ lifestyles, needs, and goals.
  • Use sales and upselling techniques.
  • Promote new sales, special events, and financing options.
  • Assist customers with financing, purchasing, and delivery, and support their satisfaction.
  • Develop product knowledge and sales skills through ongoing professional training and development.

Benefits

  • Uncapped earning potential in a 100% commission-based role; most sales professionals earn $70,000–$100,000, with top performers exceeding that range.
  • Medical, dental, vision, and life insurance options.
  • Paid time off.
  • 401(k) matching contribution.
  • 40% employee discount at Broad River Retail locations.
  • Internal opportunities for career growth and advancement.
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