Home Furnishings Associate

BROAD RIVER RETAIL•Four Oaks, NC
•$70,000 - $100,000•Onsite

About The Position

The Home Furnishings Associate is a customer-facing retail sales role on the Retail Performance team and reports directly to the General Manager. The associate helps customers create personalized living spaces and find sleep systems suited to their lifestyles. This is a 100% commission-based position with uncapped earning potential; the posting states that most sales professionals earn $70,000–$100,000, with top performers earning more. The role includes training and support to help employees develop product knowledge, sales techniques, and customer relationships.

Requirements

  • Experience in a high-customer-expectation environment such as sales, hospitality, or retail is preferred for the ideal candidate.
  • Entrepreneurial mindset and a strong sense of teamwork.
  • Coachable, self-motivated, and eager to learn and grow.
  • High-energy, people-focused approach and a commitment to exceeding customer expectations.
  • Professional, positive, resilient, goal-driven, and strong work ethic.
  • Detail-oriented, with strong follow-up and follow-through skills.
  • Strong time-management abilities and ability to thrive in a fast-paced retail sales setting.
  • Excellent verbal and written interpersonal and communication skills.
  • Comfort with technology, including basic computer skills and proficiency with iPads or tablets.
  • Developed problem-solving skills and attention to detail.
  • Ability to build and maintain trusted partnerships with business stakeholders and leadership.
  • Willingness to work a flexible schedule, including nights and weekends.

Nice To Haves

  • Experience in sales, hospitality, or retail in a high-customer-expectation environment.

Responsibilities

  • Greet guests in the retail showroom, learn why they are visiting, and build lasting customer relationships.
  • Discuss and present home furnishing options based on customers’ lifestyles, needs, and goals.
  • Use sales and upselling techniques.
  • Promote new sales, special events, and financing options.
  • Assist customers with financing, purchasing, and delivery, and work toward their satisfaction.
  • Develop product knowledge and improve sales techniques through ongoing professional training and development.

Benefits

  • Medical, dental, vision, and life insurance options.
  • Paid time off.
  • 401(k) matching contribution.
  • 40% employee discount at Broad River Retail locations.
  • Internal opportunities for career growth and advancement.
  • Uncapped commission-based earning potential; most sales professionals earn $70,000–$100,000, with top performers exceeding that range.
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