Home Furnishings Associate and Sales Manager - Sleep

BROAD RIVER RETAIL • Raleigh, NC

1d • $70,000 - $100,000 • Onsite

About The Position

Broad River Retail is seeking a customer-facing Home Furnishing Associate, Sales Manager - Sleep for its Raleigh store. The role is part of the Retail Performance team and reports directly to the General Manager. The associate helps guests create personalized living spaces and select sleep systems suited to their lifestyles, using product knowledge and sales skills to build relationships and close sales. The position offers uncapped commission-based earning potential and an opportunity to mentor other sales professionals. It is an early step in Broad River Retail’s leadership development path.

The role involves working in a retail showroom and office setting, independently and collaboratively. A flexible schedule may include nights and weekends. Extended periods of standing and lifting up to 15 pounds may be required. Reasonable accommodations may be made in accordance with the ADA.

Requirements

• Experience in a high-customer-expectation environment such as sales, hospitality, or retail is desired.
• Entrepreneurial mindset and strong sense of teamwork.
• Coachable, self-motivated, and eager to learn and grow.
• High-energy, people-focused approach and commitment to exceeding customer expectations.
• Professional, positive, resilient, goal-driven, and strong work ethic.
• Detail-oriented, with excellent follow-up and follow-through skills.
• Strong time-management skills and ability to thrive in a fast-paced retail sales setting.
• Excellent verbal and written interpersonal and communication skills.
• Basic computer skills and comfort using technology, including iPads or tablets.
• Problem-solving skills and attention to detail.
• Ability to build and maintain trusted partnerships with business stakeholders and leadership.
• Willingness to work a flexible schedule, including nights and weekends.
• Track record of meeting sales goals and targets and ability to meet Broad River Retail's sales expectations.
• Leadership qualities and ability to help achieve store-wide sales goals and targets.

Responsibilities

• Greet showroom guests, understand their reasons for visiting, and develop lasting customer relationships.
• Present and discuss home furnishing and sleep product options based on customers’ lifestyles, needs, and goals.
• Use sales and upselling techniques.
• Promote new sales, special events, and financing options.
• Assist customers with financing, purchasing, and delivery to support their satisfaction.
• Build product knowledge and improve sales techniques through ongoing training and development.
• Champion the company culture and mentor and guide other sales team members.
• Contribute to individual and store sales goals and targets.

Benefits

• Uncapped earning potential with 100% commission-based compensation; most sales professionals earn $70,000–$100,000, and top performers exceed that range.
• Medical, dental, vision, and life insurance options.
• Paid time off.
• 401(k) matching contribution.
• 40% employee discount at Broad River Retail locations.
• Internal opportunities for career growth and advancement.
• Tools, training, and support to help employees succeed and maximize earnings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed