Home Furnishings Associate and Sales Manager - Sleep
About The Position
Broad River Retail is seeking a customer-facing Home Furnishing Associate, Sales Manager - Sleep for its Retail Performance team. The role focuses on building relationships with guests, helping them select home furnishings and sleep systems suited to their lifestyles, and delivering a premier customer experience. It also includes mentoring and guiding other sales professionals and offers an initial step on the company’s leadership development path. This is a 100% commission-based role with uncapped earning potential; most sales professionals earn $70,000–$100,000, with top performers exceeding that range. The position reports to the General Manager and is based at the Outlet Raleigh store in Raleigh, North Carolina.
Requirements
- Experience in a high-customer-expectation environment such as sales, hospitality, or retail is ideal.
- Entrepreneurial mindset and strong sense of teamwork.
- Coachable, self-motivated, and eager to learn and grow.
- High-energy, people-focused approach and commitment to exceeding customer expectations.
- Professional, positive, resilient, goal-driven, and strong work ethic.
- Detail-oriented, with excellent follow-up and follow-through skills.
- Strong time-management abilities and comfort working in a fast-paced retail sales setting.
- Excellent verbal and written interpersonal and communication skills.
- Basic computer skills and comfort using technology, including iPads or tablets.
- Developed problem-solving skills and attention to detail.
- Ability to build and maintain trusted partnerships with business stakeholders and leadership.
- Willingness to work a flexible schedule, including nights and weekends.
- Record of meeting sales goals and targets in previous roles, with ability to understand and meet Broad River Retail sales goals and targets.
- Leadership qualities and abilities to help achieve store-wide sales goals and targets.
- Ability to work independently and collaboratively in an office setting.
- Ability to communicate effectively verbally, in writing, and/or electronically.
- Ability to use logical reasoning to solve simple and complex problems.
- Ability to stand for extended periods and lift up to 15 pounds.
Responsibilities
- Welcome guests to the retail showroom, understand their reasons for visiting, and develop lasting customer relationships.
- Present and discuss home furnishing product options based on customers’ lifestyles, needs, and goals.
- Use sales and upselling techniques.
- Market new sales, special events, and financing options.
- Assist customers with financing, purchasing, delivery, and achieving satisfaction.
- Increase product, sales technique, and promotion knowledge through ongoing professional training and development.
- Champion the company culture and mentor and guide other sales team members.
- Contribute to achieving store sales goals and targets through leadership and support of the sales team.
Benefits
- Medical, dental, vision, and life insurance options.
- Paid time off.
- 401(k) matching contribution.
- 40% employee discount at Broad River Retail locations.
- Internal opportunities for career growth and advancement.
- Uncapped commission-based earning potential; most sales professionals earn $70,000–$100,000, with top performers exceeding that range.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
