HOME DELIVERY COORDINATOR ON CALL

MEALS ON WHEELS PEOPLE INC•Portland, OR

7d•Onsite

About The Position

Meals on Wheels People is hiring an on-call Home Delivery Coordinator to support meal delivery and services for older adults in the Portland Metro Area. The role helps ensure home-bound participants receive meals on time while supporting volunteer drivers, participant care, hunger relief services, and efforts to reduce social isolation. The organization describes its culture as grounded in integrity, commitment, respect, inclusion, creativity, and teamwork. The coordinator schedules volunteer drivers, maintains route books and participant records, follows up when meals cannot be delivered, and assists with volunteer screening, registration, and training. The position also supports a Site Manager with responsive hunger relief services and performs administrative work, attends training and meetings, and contributes to organizational events and fundraising. Work is fast-paced and involves substantial interaction with people, movement of coolers and meal bags, and office tasks.

Requirements

High school diploma or equivalent.
Valid Food Handler’s Certification, or ability to obtain it within two weeks of hire.
Current ServSafe certification, or ability to obtain it within 18 months of hire.
Valid driver’s license, auto insurance, and transportation.
CPR certification, or ability to obtain it within 18 months of hire.
Proven experience effectively managing, engaging, and retaining volunteers.
Excellent organizational, record-keeping, time-management, and multitasking skills, including the ability to prioritize and adapt to last-minute changes.
Ability to work in a team and communicate effectively with diverse populations, including minority, low-income, and disabled persons.
Strong problem-solving skills and ability to implement solutions.
Proficiency with computer applications and Microsoft Office.
Ability to quickly learn new computer programs.
Ability to move 25 pounds repetitively and regularly, and up to 50 pounds; routinely move coolers and cooler bags between locations and heights; and ascend stairs and walk on city sidewalks.
Ability to sit for short periods, type, and use general office equipment requiring hand and finger dexterity.
Must successfully complete and pass Meals on Wheels People pre-employment screening.

Nice To Haves

Bilingual or bicultural English/Spanish, Vietnamese, Russian, Asian, or African language skills are strongly preferred.
Experience with client data management systems is a plus.
A satisfactory combination of experience, training, and/or education may substitute for the listed qualifications.

Responsibilities

Ensure on-time delivery of meals to home-bound participants according to Meals on Wheels People standards.
Schedule volunteer drivers daily and maintain accurate route books.
Follow up with participants when a driver is unable to deliver a meal.
Manage participant care, including reassessments, tracking changes, and maintaining records.
Assist the Site Manager with hunger relief services, including supplemental meals, partnerships, contracts, ethnic meals, and programming related to isolation.
Assist with screening, registering, and training volunteers.
Maintain and update client and volunteer information in data management systems.
Complete assigned administrative tasks.
Support Meals on Wheels People events and fundraising initiatives.
Participate in in-service training and required meetings.
Uphold the organization’s mission, vision, values, and strategic plan.
Perform other assigned duties.