About The Position

The Retail Home Consultant creates a world-class home-buying experience by helping customers identify a floor plan, select options, and coordinate the construction process. The role involves guiding prospective buyers through the home-buying process, presenting display homes and their features, and building customer relationships. Compensation includes a $50,000 base salary plus a commission plan, with potential for career and earnings growth.

Requirements

  • At least 6 months of relationship-driven business-to-consumer sales experience is preferred.
  • General understanding of the retail environment.
  • Ability to obtain appropriate manufactured-home sales licensing.
  • Ability to learn and comply with legal requirements applicable to the sale of manufactured homes.
  • Strong verbal communication skills.
  • Ability to contribute effectively in a team environment.
  • Strong organizational and time-management skills.
  • Ability to work the required schedule, including Saturdays.
  • Professional demeanor and appearance.
  • Ability to walk the lot and show homes throughout all seasons.
  • Ability to move and lift furniture, promotional items, and similar items weighing up to 75 pounds.
  • Subject to criminal background check and drug screening.

Nice To Haves

  • At least 6 months of relationship-driven business-to-consumer sales experience.

Responsibilities

  • Protect Clayton’s brand and assets by maintaining integrity throughout the sales process.
  • Develop expertise in mortgage and financing concepts, products, sales skills, presentations, and the local market.
  • Maintain customer files and promptly follow up with prospective buyers using the company CRM system.
  • Assist the manager with inventory selection, model-home decorating, and home appearance.
  • Develop and carry out a strategic sales and marketing plan to increase home-center traffic.
  • Present display homes and explain features and benefits to prospective buyers.
  • Schedule home-center visits using the prospect database and convert advertising calls and web leads into appointments.
  • Participate in sales meetings, training, and other company-sponsored functions.
  • Collaborate with the team and assist with miscellaneous duties as needed.
  • Assist customers in identifying a floor plan, selecting options, and coordinating the construction process.

Benefits

  • Flexible choice of health, dental, and vision benefits packages for full-time team members.
  • Competitive 401(k) programs with investment options and company matching after one year for full- and part-time team members.
  • Paid parental leave.
  • Employee Assistance Programs.
  • Paid time off.
  • Paid holidays.
  • Paid time for volunteering through the Clayton Impact program.
  • Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.
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