Home Comfort Advisor

Southern Home Services • Leesburg, VA

3d

About The Position

Southern Home Services is seeking a Home Comfort Advisor / Outside Sales Professional for M.E. Flow, a Southern Home Services company. The role involves working with service technicians to present and recommend equipment and service options for customers’ homes. The advisor helps homeowners improve comfort and air quality, save on utilities and future repairs, and find solutions suited to their needs. The position includes engaging new, current, and previous customers, communicating effectively during in-home conversations, and following up to ensure customer satisfaction and generate referrals. Prior experience in HVAC, plumbing, or electrical industries is not required; training and industry knowledge are provided. The position is exempt, and advertised pay is the average of Home Comfort Advisors’ commission pay.

Requirements

• Proven history of achieving and exceeding sales goals.
• Ability to build and maintain strong, trusting customer relationships.
• Proficiency with PCs and sales-related technology tools.
• Willingness and ability to travel to customer locations for in-person meetings.
• Availability to work weekdays, evenings, and weekends.
• Ability to perform the physical requirements of the job, including occasional stooping, kneeling, bending, crouching, and lifting up to 10 pounds.

Nice To Haves

• At least 3 years of business-to-consumer sales experience; prior HVAC, plumbing, or electrical industry experience is not required.
• Strong drive to sell and help customers solve their needs.

Responsibilities

• Engage new, current, and previous customers with home-comfort solutions and build long-term customer relationships.
• Conduct in-home conversations to help homeowners identify ways to save on utilities and future repairs while improving home comfort and air quality.
• Collaborate with service technicians to present and recommend equipment and service options.
• Conduct follow-up calls to ensure customer satisfaction and generate referrals.
• Travel to customer locations for in-person meetings.
• Perform additional duties as assigned.

Benefits

• Paid vacation
• Paid training
• Reliable, year-round work
• Commission, monthly bonuses, periodic spiffs, and commission contests
• Weekly paychecks
• Employee discounts
• Company-provided vehicle
• Paid time off and paid holidays
• Medical, dental, and vision benefits
• Company-matched 401(k)
• Flexible schedules
• Professional and on-the-job training
• Growth plans

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed