Home Comfort Advisor

Cunningham Associates Heating & Air Conditioning•Doraville, GA
•$100,000 - $250,000

About The Position

Southern Home Services is a residential HVAC, plumbing, and electrical company that acquires, owns, and operates businesses around the United States. Cunningham Associates Heating & Air Conditioning, a Southern Home Services company, is seeking a Home Comfort Advisor / Outside Sales Professional to join its team. The role focuses on turning warm leads into satisfied customers and recommending home comfort solutions. Prior HVAC, plumbing, or electrical experience is not required; training and industry knowledge are provided. The position involves working with service technicians to present and recommend equipment and service options for customers’ homes. The employer promotes work-life balance and offers a career path with training and growth plans. Advertised pay is described as the average commission pay of Home Comfort Advisors; this is an exempt position. The role includes in-home customer conversations and travel to customer locations. Work is usually performed in an indoor office environment, with duties also involving communication by phone or other devices. Reasonable accommodations will be made to enable employees to perform essential job functions.

Requirements

  • Demonstrated history of achieving and exceeding sales goals.
  • Ability to build and maintain strong, trusting customer relationships.
  • Proficiency with PCs and technology-based sales tools.
  • Willingness and ability to travel to customer locations for in-person meetings.
  • Availability to work weekdays, evenings, and weekends to accommodate customer needs.
  • Ability to perform the physical duties described, including occasional lifting of up to 10 pounds.

Nice To Haves

  • At least 3 years of business-to-consumer sales experience.
  • Strong drive to sell and help customers solve their needs.

Responsibilities

  • Engage new, current, and previous customers with solutions for their home comfort and help build long-term customer relationships.
  • Communicate effectively during in-home conversations and help homeowners find ways to save on utilities and future repairs while improving comfort and indoor air quality.
  • Collaborate with service technicians to present and recommend suitable equipment and service options.
  • Conduct follow-up calls to ensure customer satisfaction and generate future referrals.
  • Travel to customer locations for in-person meetings.
  • Perform additional duties as assigned.

Benefits

  • Paid vacation
  • Paid training
  • Reliable, year-round work
  • Commission opportunities, monthly bonuses, periodic spiffs, and commission contests
  • Weekly paychecks
  • Employee discounts
  • Company-provided vehicle
  • Paid time off and paid holidays
  • Comprehensive medical, dental, and vision benefits
  • Company-matched 401(k)
  • Flexible schedules
  • Professional and on-the-job training
  • Growth plans
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