Home Comfort Advisor
About The Position
Southern Home Services is seeking a Home Comfort Advisor / Outside Sales Professional for Swift Services. The role focuses on converting warm leads into satisfied customers and helping homeowners find solutions for their home comfort needs. The advisor works with service technicians to present and recommend equipment and service options. Training and industry knowledge are provided, and prior HVAC, plumbing, or electrical experience is not required. The company describes this as a role with work-life balance and the potential to earn over $100,000 in the first year; advertised pay is the average commission pay for Home Comfort Advisors. This is an exempt position. The work involves customer visits and in-home conversations, as well as follow-up calls. The position is usually performed in an indoor office environment and includes sitting, standing, walking, communicating by phone or in person, and using hands to operate controls or type. Occasional stooping, kneeling, bending, crouching, and lifting up to 10 pounds may be required. Reasonable accommodations will be made to allow employees to perform essential job functions.
Requirements
- Proven history of achieving and exceeding sales goals.
- Ability to build and maintain strong, trusting customer relationships and enhance customer satisfaction and loyalty.
- Proficiency with PCs and technology-based sales tools.
- Willingness and ability to travel to customer locations for in-person meetings.
- Availability to work weekdays, evenings, and weekends.
- Ability to communicate verbally by phone or other communication device.
- Ability to stand, walk, and sit; talk or hear in person and by telephone; use hands to type, handle, or feel objects or controls; and reach with hands and arms.
- Occasionally stoop, kneel, bend, crouch, and lift up to 10 pounds.
Nice To Haves
- At least 3 years of business-to-consumer sales experience; prior HVAC, plumbing, or electrical industry experience is not required.
- Strong drive to sell to customers and help solve their needs.
Responsibilities
- Engage new, current, and previous customers with home-comfort solutions and build lasting customer relationships.
- Communicate effectively during in-home conversations and help homeowners identify ways to save on utilities and future repairs while improving home comfort and air quality.
- Collaborate with service technicians to present and recommend equipment and service options for customers' homes.
- Conduct follow-up calls to ensure customer satisfaction and develop a future referral base.
- Travel to customer locations for in-person meetings.
- Perform additional duties as assigned.
Benefits
- Paid vacation
- Paid training
- Reliable, year-round work
- Commission opportunities, monthly bonuses, periodic spiffs, and commission contests
- Weekly paychecks
- Employee discounts
- Company-provided vehicle
- Paid time off and paid holidays
- Medical, dental, and vision benefits
- Company-matched 401(k)
- Flexible schedules
- Professional and on-the-job training
- Growth plans
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
