Home Comfort Advisor
About The Position
Yellow Dot Heating & Air Conditioning, a Southern Home Services company, is seeking a Home Comfort Advisor / Outside Sales Professional to join its residential HVAC, plumbing, and electrical business. The role focuses on turning customer leads into home comfort solutions and building lasting customer relationships. The company provides training and industry knowledge; prior experience in HVAC, plumbing, or electrical is not required. The advisor collaborates with service technicians to present and recommend equipment and service options for customers’ homes. They discuss ways homeowners can save on utilities and future repairs while improving comfort and air quality, then follow up to confirm satisfaction and encourage referrals. The position is exempt and involves working with customers at their homes, with availability for weekdays, evenings, and weekends. The posting describes the work as usually performed in an indoor office environment and notes that reasonable accommodations are available for essential job functions.
Requirements
- Demonstrated history of achieving and exceeding sales goals.
- Ability to build and maintain trusting customer relationships and support customer satisfaction and loyalty.
- Proficiency with PCs and technology-based sales tools.
- Willingness and ability to travel to customer locations for in-person meetings.
- Availability to work weekdays, evenings, and weekends.
- Ability to perform the role’s stated physical tasks, including occasional lifting of up to 10 pounds.
Nice To Haves
- At least 3 years of business-to-consumer sales experience; prior HVAC, plumbing, or electrical industry experience is not required.
- Strong drive to sell and help customers solve their needs.
Responsibilities
- Engage new, current, and previous customers and recommend home comfort solutions to build long-term customer relationships.
- Communicate effectively during in-home conversations, helping homeowners identify ways to save on utility costs and future repairs and improve comfort and air quality.
- Collaborate with service technicians to present and recommend suitable equipment and service options.
- Conduct follow-up calls to ensure customer satisfaction and generate future referrals.
- Perform additional duties as assigned.
Benefits
- Paid vacation
- Paid training
- Reliable, year-round work
- Commission opportunities, monthly bonuses, periodic spiffs, and commission contests
- Weekly paychecks
- Employee discounts
- Company-provided vehicle
- Paid time off and paid holidays
- Comprehensive medical, dental, and vision benefits
- Company-matched 401(k)
- Flexible schedules
- Professional and on-the-job training
- Growth plans
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
