Comfort Advisor

Authority Brands•Corpus Christi, TX

18h

About The Position

The Comfort Advisor assesses homeowners’ needs, develops and presents HVAC replacement and upgrade proposals, secures sales, processes orders, and collaborates with company teammates to ensure customer satisfaction. The role works with new and existing customers, guiding them through the sales process and exploring equipment and financing options.

Requirements

High school diploma or GED.
At least 3 years of in-home sales experience.
Strong negotiation, presentation, and influencing skills.
Discipline, customer focus, and a passion for excellence.
Valid driver’s license and clean driving record.
Must pass a background check and drug screen.

Nice To Haves

Associate degree in a related field.
Prior success in the HVAC industry, with knowledge of industry best practices and the local market.
Previous experience estimating and selling in-home service agreements.
Strong needs-based sales and relationship-building skills.

Responsibilities

Identify, pre-qualify, and contact contract and non-contract customers to increase awareness of company services.
Prepare estimates for contracts and proposals.
Follow up on sales leads and lists from self-generated and other sources.
Manage multiple sales opportunities, focusing particularly on service agreements and new equipment.
Sell, renew, and expand renewable service agreements for new and existing customers.
Maintain a closing ratio of at least 70% on generated leads and at least 50% on marketed leads.
Remain accessible by phone.
Demonstrate technical expertise and maintain credibility.
Recommend solutions that connect customer objectives to the total value of the solution and its competitive advantages.
Influence homeowners’ service strategies positively and credibly.
Develop, write, and present proposals and contracts for residential service agreements.
Negotiate value and address resistance to close sales.
Maintain a courteous demeanor with customers and associates.