Comfort Advisor

Hobaica Services•Phoenix, AZ

About The Position

Hobaica Services is seeking a motivated, results-driven Plumbing and HVAC Sales Specialist for a dual-role position focused on helping residential and business customers find appropriate comfort and plumbing solutions. The role uses consultative selling to assess customer needs, recommend products and services, present tailored solutions and pricing, and close sales. Consultations may take place in customers’ homes or virtually. The position works with project managers, dispatchers, and technicians and maintains customer and sales documentation in a CRM. The work environment is an office with extended periods of stationary work, frequent computer and standard office-equipment use, and occasional handling of items weighing up to 20 pounds. The position requires communication with internal and external stakeholders and work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions. Compensation is listed as $125,000–$225,000 USD, with uncapped commission. Benefits include health, dental, and vision insurance; a 401(k) with company match; paid training and ongoing development; and paid time off and holidays. A company vehicle and gas card are available for qualifying roles.

Requirements

Valid driver’s license.
At least 3 years of sales experience.
Excellent verbal and written communication skills.
Proven ability to build trust and close sales.
Self-motivated and driven to achieve performance goals.
Ability to remain stationary for extended periods and frequently operate a computer and standard office equipment.
Ability to occasionally move items weighing up to 20 pounds.
Ability to communicate and exchange accurate information with internal and external stakeholders.
Ability to work under centrally controlled fluorescent lighting.

Nice To Haves

Strong knowledge or understanding of HVAC and plumbing systems.
Some college coursework or technical training.

Responsibilities

Use a consultative sales approach to educate customers on HVAC and plumbing solutions.
Conduct in-home or virtual consultations to assess plumbing and HVAC needs.
Recommend and upsell water heaters, water treatment and filtration systems, drain and sewer line solutions, HVAC systems, indoor air quality solutions, ductwork repairs and replacements, and system upgrades.
Present tailored solutions with clear pricing and financing options.
Close sales by building trust, overcoming objections, and communicating value.
Follow up professionally and persistently on leads, referrals, and open opportunities.
Maintain detailed CRM documentation of customer interactions, proposals, and sales stages.
Work closely with project managers, dispatchers, and technicians.
Stay current on product knowledge, code compliance, rebates, and industry trends.
Attend ongoing sales training to improve skills and closing techniques.