Comfort Advisor

Sila Services•Havertown, PA

11d

About The Position

Adam Home Services is seeking a motivated, customer-focused Comfort Advisor to conduct in-home consultations, understand homeowners’ needs, and recommend heating, cooling, and indoor air quality solutions. The role involves evaluating existing HVAC systems, presenting customized options, explaining pricing and financing, and guiding customers through purchase decisions with confidence and professionalism. The Comfort Advisor builds trust, follows up with customers, maintains accurate CRM records, and works toward established sales and revenue goals. The role also collaborates with installation, service, and office teams to deliver a smooth customer experience, represents the company with professionalism and integrity, and stays current on HVAC products, financing, sales techniques, and company processes. Evening and Saturday availability may be needed. Compensation is performance-based, with uncapped commission potential.

Requirements

Proven ability to meet or exceed sales goals.
Strong consultative selling, relationship-building, and communication skills.
Confidence presenting solutions and asking for the sale.
Experience conducting in-home customer appointments.
Basic proficiency with CRM systems and mobile technology.
Valid driver’s license and acceptable driving record.
Flexibility to work evenings and Saturdays as needed.
Comfort working in a performance-based compensation environment.

Nice To Haves

Previous Comfort Advisor or residential HVAC sales experience.
Knowledge of residential heating, cooling, and indoor air quality systems.
Experience presenting financing options and monthly payment solutions.
Experience managing company-generated leads and developing self-generated opportunities.
Familiarity with ServiceTitan or similar field service software.
Experience selling maintenance memberships or service agreements.
Sales experience in roofing, windows, solar, bath remodeling, or other home improvement industries.
HVAC technician experience with an interest in transitioning into sales.

Responsibilities

Meet homeowners in their homes to understand their comfort needs, concerns, and goals.
Evaluate existing HVAC systems and identify opportunities for replacement, upgrades, and improved comfort.
Present customized heating, cooling, and indoor air quality solutions.
Explain equipment options, pricing, benefits, and available financing.
Build trust, present recommendations confidently, and ask for the sale.
Follow up with customers and maintain accurate sales records in the CRM.
Work toward established sales and revenue goals.
Partner with installation, service, and office teams to provide a smooth customer experience.
Represent Adam Home Services with professionalism and integrity.
Stay current on HVAC products, financing options, sales techniques, and company processes.