Holiday Sales Associate PT under 20 hours

Samsonite•Coral Gables, FL

About The Position

As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains strong client relationships, and drives sales through outstanding service. The role calls for a commitment to client service and an understanding of—or passion for—the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers growth opportunities over time while the team works to increase sales and KPIs, build client awareness, provide world-class service, and grow the brand.

Requirements

  • Strong sales and client-experience skills, preferably in the luxury market.
  • Demonstrated success meeting sales goals and achieving KPIs.
  • Strong verbal and written communication skills, active listening, and ability to adapt communication to the audience.
  • Ability to collaborate, receive feedback, learn and apply new concepts, and remain calm while de-escalating situations.
  • Strong integrity and ability to lead by example.
  • Flexible availability for nights, weekends, mornings, and holidays as needed.
  • Ability to stand and move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder.

Nice To Haves

  • Understanding of or passion for the TUMI brand, lifestyle, clients, and product assortment.
  • Experience in the luxury market.
  • Openness to feedback and appreciation for a collaborative environment.

Responsibilities

  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
  • Take pride in work, strive for excellence, and take responsibility for performance.
  • Support a coaching culture by continuously practicing skills with the store team and providing constructive feedback to team members.
  • Demonstrate company culture and organizational core values; learn and apply new ideas and concepts quickly.
  • Communicate effectively using strong verbal and written skills, active listening, and communication adapted to the audience.
  • Act ethically, collaborate effectively, remain open to feedback, and stay calm while de-escalating situations.
  • Manage personal timecards to ensure payroll accuracy, complete assigned tasks by deadlines, and follow company policies and procedures.
  • Maintain the store according to visual guidelines and directives, including cleanliness standards.
  • Provide a consistently superior client experience.

Benefits

  • Sick time
  • Employee discount
  • Employee Assistance Program (EAP)
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