Holiday Sales Associate PT under 20 hours

Tumi•San Antonio, TX
•$14 - $15

About The Position

The Holiday Sales Associate is part of TUMI’s Retail team and creates a client experience that reflects the brand’s ethos while building and maintaining strong client relationships and driving sales through outstanding service. The role suits someone committed to client service with an understanding of, or passion for, the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers growth opportunities. Associates work with the store team to increase sales and KPI performance, build client awareness, provide world-class service, and grow the brand.

Requirements

  • Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
  • Value a collaborative environment and be open to feedback.
  • Have strong sales and client experience, preferably in the luxury market.
  • Demonstrate success meeting sales goals and achieving KPIs.
  • Have flexible availability to work nights, weekends, mornings, and holidays as needed.
  • Have a strong sense of integrity and the ability to lead by example.
  • Be able to stand and move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder.

Nice To Haves

  • Retail sales and client experience in the luxury market.

Responsibilities

  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
  • Take pride in work, strive for excellence, and take responsibility for performance.
  • Foster TUMI’s coaching culture through continuous skill practice with the store team and constructive feedback to team members.
  • Demonstrate company culture and organizational core values, remain open to new ideas, and quickly learn and apply them to the job.
  • Communicate effectively using strong verbal and written skills, active listening, and communication appropriate to the audience.
  • Maintain ethical conduct, collaborate effectively, accept feedback, and remain calm while deescalating situations.
  • Manage personal timecards to support payroll accuracy, complete assigned tasks by deadlines, and adhere to company policies and procedures.
  • Ensure the store follows visual guidelines and directives, including cleanliness standards, and provide a consistently superior client experience.

Benefits

  • Sick time
  • Employee discount
  • Employee Assistance Program (EAP)
  • Professional training and development initiatives
  • Guidance toward individual career growth
  • Competitive salaries
  • Comprehensive benefits programs
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