Holiday Sales Associate PT under 20 hours

Samsonite•San Antonio, TX

About The Position

As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains strong client relationships, and drives sales through outstanding service. The role calls for a commitment to client service and an understanding of—or passion for—the luxury, travel, fashion, and lifestyle markets. The retail environment encourages an entrepreneurial spirit and offers growth opportunities while the team works to increase sales and KPI performance, build client awareness, provide world-class service, and grow the brand.

Requirements

  • Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
  • Value a collaborative environment and be open to feedback.
  • Have strong sales and client-experience skills, preferably in the luxury market.
  • Demonstrate proven success meeting sales goals and achieving KPIs.
  • Have a strong sense of integrity and the ability to lead by example.
  • Be able to stand, move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder to perform job duties.
  • Have flexible availability to work nights, weekends, mornings, and holidays as needed.

Nice To Haves

  • Sales and client-experience experience in the luxury market.

Responsibilities

  • Meet and exceed individual and store baseline goals for personal sales and KPIs, including conversion, DPT, UPT, and Client Data Capture.
  • Take pride in work, strive for excellence, and take responsibility for performance.
  • Foster coaching and skill practice with the store team, provide constructive feedback, and demonstrate company culture and core values.
  • Learn and apply new ideas and concepts quickly; remain open to feedback from supervisors, peers, and teammates.
  • Communicate effectively through strong verbal and written skills, active listening, and adapting communication to the audience.
  • Complete job duties ethically, collaborate effectively, and remain calm while de-escalating situations.
  • Manage personal timecards to support payroll accuracy, complete assigned tasks by deadlines, and follow company policies and procedures.
  • Maintain visual guidelines and directives, including store cleanliness standards.
  • Provide a consistent, superior client experience.

Benefits

  • Sick time
  • Employee discount
  • Employee Assistance Program (EAP)
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