Holiday Sales Associate PT under 20 hours

Tumi•Clinton, CT

About The Position

As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains strong client relationships, and drives sales through outstanding service. The role is suited to someone committed to client service and knowledgeable about or passionate about luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit and offers opportunities for growth while the team works to increase sales and key performance indicators, build client awareness, provide world-class service, and grow the brand. The associate supports sales and store standards, collaborates with the team, and delivers a consistent, superior client experience.

Requirements

Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
Value a collaborative environment and be open to feedback.
Have strong sales and client-experience skills, preferably in the luxury market.
Demonstrate success in meeting sales goals and achieving KPIs.
Have a strong sense of integrity and the ability to lead by example.
Be able to stand, move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder to complete job duties.
Have flexible availability to work nights, weekends, mornings, and holidays as needed.

Nice To Haves

Strong sales and client-experience background in the luxury market.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
Take pride in work, strive for excellence, and take responsibility for performance.
Foster TUMI Elite and continuously practice skills with the store team; provide constructive feedback to team members.
Demonstrate company culture and organizational core values, remain open to new ideas, and quickly learn and apply them to the job.
Communicate effectively in writing and verbally, listen actively, adjust communication to the audience, collaborate, and remain open to feedback.
Demonstrate ethical conduct and remain calm while de-escalating situations.
Manage personal timecards to ensure payroll accuracy, complete assigned tasks and deadlines, and follow company policies and procedures.
Ensure the store follows visual guidelines and directives, including cleanliness standards.
Help ensure a consistent, superior client experience.