Holiday Sales Associate PT under 20 hours

Tumi•Baltimore, MD

4d•$16 - $17

About The Position

The Holiday Sales Associate is part of TUMI’s Retail team and is responsible for delivering a client experience that reflects the brand, building and maintaining client relationships, and driving sales through outstanding service. The role is suited to someone committed to client service who understands or is passionate about luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers growth opportunities as the team works to increase sales and KPI performance, build client awareness, provide world-class service, and grow the brand. The role requires collaboration with the store team, adherence to company policies and visual standards, and flexible availability as needed.

Requirements

Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
Value a collaborative environment and be open to feedback.
Have strong sales and client-experience skills.
Demonstrate proven success in meeting sales goals and achieving KPIs.
Have a strong sense of integrity and the ability to lead by example.
Be able to stand, move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder to complete job duties.
Have flexible availability to work nights, weekends, mornings, and holidays as needed.

Nice To Haves

Sales and client-experience experience in the luxury market.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
Take pride in work, strive for excellence, and take responsibility for performance.
Foster TUMI elite and skill practice continuously with the store team, provide constructive feedback, and embody the company’s coaching culture.
Demonstrate organizational core values and openness to new ideas and concepts while quickly learning and applying them to the job.
Communicate effectively using strong verbal and written skills, active listening, and communication tailored to the audience.
Maintain ethical conduct, collaborate effectively, remain open to feedback, and stay calm while deescalating situations.
Manage personal timecards to ensure payroll accuracy, complete assigned tasks and deadlines, and follow company policies and procedures.
Maintain store cleanliness and ensure the store follows visual guidelines and directives.
Provide a consistent, superior client experience.