Holiday Sales Associate PT 20-29 hours

Samsonite • Honolulu, HI

1d

About The Position

The Holiday Sales Associate is part of TUMI’s Retail team and is responsible for creating a client experience that reflects the brand, building and maintaining strong client relationships, and driving sales through outstanding service. The role suits someone committed to client service who understands or has a passion for the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers opportunities for growth while the team works to increase sales and key performance indicators, build client awareness, provide world-class service, and grow the brand.

The associate contributes to individual and store sales goals, works collaboratively with the store team, communicates effectively with clients and colleagues, follows company policies, and maintains visual merchandising and cleanliness standards. The retail team stands and moves around the store, lifts and pushes boxes weighing up to 30 pounds, and uses a ladder to complete job duties.

Requirements

• Strong sales and client experience; luxury-market experience is preferred.
• Demonstrated success in meeting sales goals and achieving key performance indicators.
• Strong verbal and written communication skills, active listening, collaboration, and ability to adapt communication to the audience.
• Integrity, accountability, openness to feedback, and ability to lead by example.
• Ability to stand and move around the store, lift and push boxes weighing 30 pounds, and use a ladder.
• Flexible availability to work nights, weekends, mornings, and holidays as needed.
• Understanding of and genuine passion for the TUMI brand, its lifestyle, clients, and product assortment.

Nice To Haves

• Retail sales and client experience in the luxury market.
• Passion for luxury, travel, fashion, and lifestyle markets.

Responsibilities

• Meet and exceed individual and store baseline goals for personal sales and key performance indicators, including conversion, DPT, UPT, and Client Data Capture.
• Take pride in work, strive for excellence, and take responsibility for performance.
• Foster coaching and skill practice with the store team and provide constructive feedback to team members.
• Demonstrate company culture and organizational core values; learn and apply new ideas and concepts.
• Communicate effectively using strong verbal and written skills, active listening, and audience-appropriate communication.
• Act ethically, collaborate effectively, remain open to feedback, and stay calm while de-escalating situations.
• Manage personal timecards to support payroll accuracy, complete assigned tasks and deadlines, and follow company policies and procedures.
• Ensure the store follows visual guidelines and directives, including cleanliness standards, and provide a consistently superior client experience.

Benefits

• Sick time
• Employee discount
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed