Holiday Sales Associate PT 20-29 hours

Samsonite•Merrimack, NH

About The Position

The Holiday Sales Associate is part of TUMI’s Retail team and creates a client experience that reflects the brand while building and maintaining strong client relationships and driving sales through outstanding service. The role suits someone committed to client service with an understanding of, or passion for, the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers growth opportunities over time. Associates work with the store team to increase sales and key performance indicators, build client awareness, provide world-class service, and grow the brand.

Requirements

  • Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
  • Value a collaborative environment and be open to feedback.
  • Have strong sales and client experience, preferably in the luxury market.
  • Demonstrate proven success in meeting sales goals and achieving key performance indicators.
  • Have a strong sense of integrity and the ability to lead by example.
  • Be available to work nights, weekends, mornings, and holidays as needed.
  • Be able to stand, move around the store, lift and push boxes weighing 30 pounds, and use a ladder to complete job duties.

Nice To Haves

  • Experience in the luxury market.

Responsibilities

  • Meet and exceed individual and store baseline goals for personal sales and key performance indicators, including conversion, DPT, UPT, and Client Data Capture.
  • Take pride in work, strive for excellence, and take responsibility for performance.
  • Foster TUMI Elite and ongoing skill practice with the store team, provide constructive feedback, and demonstrate the company culture and core values.
  • Learn and apply new ideas and concepts quickly while remaining open to feedback from supervisors, peers, and the team.
  • Communicate effectively through strong verbal and written skills, active listening, and adapting communication to the audience.
  • Collaborate effectively, act ethically, remain calm, and deescalate situations when needed.
  • Manage personal timecards for payroll accuracy, complete assigned tasks and deadlines, and adhere to company policies and procedures.
  • Ensure the store follows visual guidelines and directives, including cleanliness standards.
  • Provide a consistent, superior client experience.

Benefits

  • Sick time
  • Employee discount
  • Employee Assistance Program (EAP)
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