Holiday Sales Associate PT 20-29 hours

Samsonite • Boca Raton, FL

1d

About The Position

The Holiday Sales Associate is part of TUMI’s Retail team and is responsible for creating a client experience that reflects the brand, building and maintaining client relationships, and driving sales through outstanding service. The role calls for a commitment to client service and an understanding of—or passion for—the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers growth opportunities while the team works to increase sales and KPI performance, build client awareness, provide world-class service, and grow the brand.

Requirements

• Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
• Value a collaborative environment and be open to feedback.
• Have strong sales and client experience; luxury-market experience is preferred.
• Demonstrate success meeting sales goals and achieving KPIs.
• Have strong verbal and written communication skills, active listening skills, and the ability to adjust communication to the audience.
• Demonstrate integrity and the ability to lead by example.
• Be available to work nights, weekends, mornings, and holidays as needed.
• Be able to stand, move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder to complete job duties.

Nice To Haves

• Retail sales and client experience in the luxury market.

Responsibilities

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
• Take pride in work, strive for excellence, and take responsibility for performance.
• Support team coaching and skill practice, provide constructive feedback, and demonstrate the company’s culture and core values.
• Learn and apply new ideas and concepts quickly; collaborate effectively with others and remain open to feedback.
• Communicate effectively using strong verbal and written skills, active listening, and audience-appropriate communication.
• Maintain ethical conduct, remain calm, and deescalate situations when needed.
• Manage personal timecards for payroll accuracy, complete assigned tasks by deadlines, and follow company policies and procedures.
• Ensure the store meets visual guidelines and directives, including cleanliness standards, and deliver a consistent superior client experience.

Benefits

• Sick time
• Employee discount
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed