Holiday Sales Associate PT 20-29 hours

Samsonite•The Woodlands, TX

About The Position

The Holiday Sales Associate is part of TUMI’s Retail team and is responsible for creating a client experience that reflects the brand, building and maintaining client relationships, and driving sales through outstanding service. The role calls for a strong commitment to client service and an understanding of—or passion for—the luxury, travel, fashion, and lifestyle markets. The retail environment encourages an entrepreneurial spirit and offers growth opportunities over time while the team works to increase sales and key performance indicators, build client awareness, provide world-class service, and grow the brand.

Requirements

  • Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
  • Value a collaborative environment and be open to feedback.
  • Have strong sales and client experience; luxury-market experience is preferred.
  • Demonstrate success in meeting sales goals and achieving key performance indicators.
  • Have a strong sense of integrity and the ability to lead by example.
  • Be available to work nights, weekends, mornings, and holidays as needed.
  • Be able to stand and move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder to complete job duties.

Nice To Haves

  • Retail experience in the luxury market.

Responsibilities

  • Meet and exceed individual and store baseline goals for personal sales and performance metrics, including conversion, DPT, UPT, and client data capture.
  • Take pride in work, strive for excellence, and take responsibility for performance.
  • Foster coaching and continuous skill practice with the store team, provide constructive feedback, and demonstrate the company’s culture and core values.
  • Learn and apply new ideas and concepts quickly, and remain open to feedback from supervisors, peers, and team members.
  • Communicate effectively using strong verbal and written skills, active listening, and communication adapted to the audience.
  • Maintain ethical conduct, collaborate effectively, and remain calm while de-escalating situations.
  • Manage personal timecards to support payroll accuracy, complete assigned tasks by deadlines, and follow company policies and procedures.
  • Ensure the store follows visual guidelines and directives, including cleanliness standards, and provide a consistent superior client experience.

Benefits

  • Sick time
  • Employee discount
  • Employee Assistance Program (EAP)
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