Holiday Sales Associate PT 20-29 hours

Tumi•Central Valley, NY

2d•$16 - $18

About The Position

As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains strong client relationships, and drives sales through outstanding service. The role calls for a commitment to client service and an understanding of or passion for luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers opportunities for growth while the team works to increase sales and KPIs, build client awareness, provide world-class service, and grow the brand. The associate contributes to personal and store sales goals, collaborates with the store team, communicates effectively, follows company policies, and maintains visual and cleanliness standards to deliver a consistent, superior client experience. The position involves standing, moving around the store, lifting and pushing boxes weighing up to 30 pounds, and using a ladder. TUMI describes its workplace as dynamic and entrepreneurial, with opportunities to make an impact, guidance toward career growth, professional training and development initiatives, and competitive salaries and comprehensive benefits programs. The company also states commitments to sustainability, philanthropy, culture, and inclusion.

Requirements

Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
Value collaboration and be open to feedback.
Have strong sales and client-experience skills; luxury-market experience is preferred.
Demonstrate success meeting sales goals and achieving KPIs.
Be available to work nights, weekends, mornings, and holidays as needed.
Demonstrate integrity and the ability to lead by example.
Be able to stand, move around the store, lift and push boxes weighing 30 pounds, and use a ladder.

Nice To Haves

Retail sales and client-experience background in the luxury market.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPIs, including conversion, DPT, UPT, and Client Data Capture.
Take pride in work, strive for excellence, and take responsibility for performance.
Foster coaching, TUMI elite, and continuous skill practice with the store team; provide constructive feedback to team members.
Demonstrate company culture and organizational core values, remain open to new ideas, and quickly learn and apply them to the job.
Communicate effectively in writing and verbally, listen actively, adjust communication to the audience, collaborate with others, and remain receptive to feedback.
Maintain ethical conduct and remain calm while deescalating situations.
Manage personal timecards to support payroll accuracy, complete assigned tasks by deadlines, and follow company policies and procedures.
Ensure the store follows visual guidelines and directives, including cleanliness standards, and deliver a consistent superior client experience.