Holiday Sales Associate PT 20-29 hours

Tumi•Cypress, TX

About The Position

As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains strong client relationships, and drives sales through outstanding service. The role calls for commitment to client service and an understanding of, or passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit and offers growth opportunities as the team works to increase sales and KPI performance, build client awareness, provide world-class service, and grow the brand. The position involves working collaboratively with the store team, maintaining visual and cleanliness standards, and consistently delivering a superior client experience.

Requirements

Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
Value a collaborative environment and be open to feedback.
Have strong sales and client-experience skills; success in the luxury market is preferred.
Demonstrate proven success meeting sales goals and achieving KPI targets.
Have a strong sense of integrity and an ability to lead by example.
Be able to stand and move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder to complete job duties.
Have flexible availability to work nights, weekends, mornings, and holidays as needed.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
Take pride in work, strive for excellence, and take responsibility for performance.
Foster coaching, TUMI elite, and continuous skill practice with the store team; provide constructive feedback to team members.
Demonstrate company culture and organizational core values, and remain open to new ideas and concepts while learning and applying them to the job.
Communicate effectively through strong verbal and written skills, active listening, and adapting communication to the intended audience.
Maintain ethical conduct and collaborate effectively with others; remain open to feedback and stay calm while de-escalating situations.
Manage personal timecards to ensure payroll accuracy, complete assigned tasks and deadlines, and follow company policies and procedures.
Ensure the store follows visual guidelines and directives, including cleanliness standards, and provide a consistent superior client experience.