Holiday Sales Associate PT 20-29 hours
About The Position
The Holiday Sales Associate is part of TUMI’s Retail team and creates a client experience that reflects the brand while building and maintaining client relationships and driving sales through outstanding service. The role calls for a commitment to client service and an understanding of, or passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit and offers growth opportunities as the team works to increase sales and KPIs, build client awareness, provide world-class service, and grow the brand. Associates contribute to sales goals, teamwork, communication, compliance, visual merchandising, and a consistent superior client experience.
Requirements
- Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
- Value a collaborative environment and be open to feedback.
- Have strong sales and client experience, preferably in the luxury market.
- Demonstrate proven success in meeting sales goals and achieving KPIs.
- Have flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and the ability to lead by example.
- Be able to stand, move around the store, lift and push boxes weighing 30 pounds, and use a ladder to complete job duties.
Nice To Haves
- Strong sales and client experience in the luxury market.
Responsibilities
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
- Take pride in work, strive for excellence, and take responsibility for performance.
- Foster TUMI elite and skill practice continuously with the store team, and provide constructive feedback to team members.
- Demonstrate company culture and organizational core values, remain open to new ideas, and learn and apply new concepts to the job.
- Communicate effectively through strong verbal and written skills, active listening, and adapting communication to the intended audience.
- Maintain ethical conduct, collaborate effectively, accept feedback, and remain calm while deescalating situations.
- Manage personal timecards to ensure payroll accuracy, complete assigned tasks and deadlines, and adhere to company policies and procedures.
- Ensure the store follows visual guidelines and directives, including cleanliness standards.
- Ensure a consistent superior client experience.
Benefits
- Sick time
- Employee discount
- Employee Assistance Program (EAP)
- Professional training and development initiatives
- Guidance toward individual career growth
- Competitive salaries
- Comprehensive benefits programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
