Holiday Sales Associate PT 20-29 hours

Tumi•Huntington Station, NY

About The Position

As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains strong client relationships, and drives sales through outstanding service. The role suits someone committed to client service with a strong understanding of, or passion for, the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers opportunities for growth while the team works to increase sales and key performance indicators, build client awareness, provide world-class service, and grow the brand. The position requires delivering individual and store sales and KPI goals, contributing to a collaborative team, communicating effectively, following company policies, and maintaining visual standards and a consistent superior client experience. The retail team stands and moves around the store, lifts and pushes boxes weighing up to 30 pounds, and uses a ladder to complete duties. Flexible availability for nights, weekends, mornings, and holidays is needed.

Requirements

Understand the TUMI brand and have a true passion for its lifestyle, clients, and product assortment.
Value a collaborative environment and be open to feedback.
Have strong sales and client experience; luxury-market experience is preferred.
Demonstrate success in meeting sales goals and achieving KPIs.
Be available to work flexible hours, including nights, weekends, mornings, and holidays as needed.
Have a strong sense of integrity and the ability to lead by example.
Be able to stand and move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder.

Nice To Haves

Luxury-market sales and client experience.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
Take pride in work, strive for excellence, and take responsibility for performance.
Foster coaching, TUMI elite, and continuous skill practice with the store team; provide constructive feedback to team members.
Demonstrate company culture and organizational core values, remain open to new ideas and concepts, and quickly learn and apply them on the job.
Communicate effectively through strong verbal and written skills, active listening, and adapting communication to the intended audience.
Maintain ethical conduct, collaborate effectively, remain open to feedback, and stay calm while deescalating situations.
Manage personal timecards to support payroll accuracy, complete assigned tasks by deadlines, and follow company policies and procedures.
Ensure the store follows visual guidelines and directives, including cleanliness standards, and provide a consistent superior client experience.