Holiday Sales Associate PT 20-29 hours

Samsonite•Huntington Station, NY

About The Position

The Holiday Sales Associate is part of TUMI’s Retail team and creates a client experience that reflects the brand while building and maintaining client relationships and driving sales through outstanding service. The role suits someone committed to client service with an understanding of—or passion for—the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers growth opportunities as the team works to increase sales and key performance indicators, build client awareness, provide world-class service, and grow the brand.

Requirements

  • Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
  • Value a collaborative environment and be open to feedback.
  • Have strong sales and client-experience skills; luxury-market experience is preferred.
  • Demonstrate success meeting sales goals and achieving KPIs.
  • Have a strong sense of integrity and the ability to lead by example.
  • Be available to work nights, weekends, mornings, and holidays as needed.
  • Be able to stand and move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder.

Nice To Haves

  • Experience in the luxury market.

Responsibilities

  • Meet and exceed individual and store baseline goals for personal sales and KPIs, including conversion, DPT, UPT, and Client Data Capture.
  • Take pride in work, strive for excellence, and take responsibility for performance.
  • Support team coaching and continuous skill practice, and provide constructive feedback to team members.
  • Demonstrate the company’s culture and core values, learn and apply new ideas, and remain open to feedback.
  • Communicate effectively through strong verbal and written skills, active listening, audience-appropriate communication, and collaboration.
  • Demonstrate ethical conduct, remain calm, and deescalate situations when needed.
  • Manage personal timecards to ensure payroll accuracy, complete assigned tasks and deadlines, and follow company policies and procedures.
  • Maintain the store’s visual guidelines, directives, and cleanliness standards.
  • Ensure a consistent, superior client experience.

Benefits

  • Sick time
  • Employee discount
  • Employee Assistance Program (EAP)
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