Holiday Sales Associate PT under 20 hours

Samsonite•Boca Raton, FL

About The Position

The Holiday Sales Associate is part of TUMI’s Retail team and creates a client experience that reflects the brand while building and maintaining client relationships and driving sales through outstanding service. The role suits someone committed to client service with an understanding of, or passion for, the luxury, travel, fashion, and lifestyle markets. The retail environment encourages an entrepreneurial spirit and offers growth opportunities as the team works to increase sales and KPIs, build client awareness, provide world-class service, and grow the brand.

Requirements

  • Strong sales and client-experience skills, preferably in the luxury market.
  • Demonstrated success meeting sales goals and achieving KPIs.
  • Strong verbal and written communication skills and active listening ability.
  • Ability to collaborate effectively, accept feedback, and remain calm and deescalate situations.
  • Strong sense of integrity and ability to lead by example.
  • Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • Ability to stand and move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder.
  • Availability for a part-time schedule of under 20 hours.

Nice To Haves

  • Understanding of or passion for the luxury, travel, fashion, and lifestyle markets.
  • Passion for the TUMI brand, its clients, and product assortment.
  • Prior retail sales and client-experience success, preferably in the luxury market.

Responsibilities

  • Meet and exceed individual and store baseline goals for personal sales and KPIs, including conversion, DPT, UPT, and Client Data Capture.
  • Take pride in work, strive for excellence, and take responsibility for performance.
  • Support teamwork by coaching, continuously practicing skills with the store team, and providing constructive feedback to team members.
  • Demonstrate company culture and organizational core values; remain open to new ideas and quickly learn and apply them.
  • Communicate effectively in writing and verbally, listen actively, adjust communication to the audience, collaborate, and remain open to feedback.
  • Complete job duties ethically, remain calm, and deescalate situations when needed.
  • Manage personal timecards to ensure payroll accuracy, complete assigned tasks, meet deadlines, and adhere to company policies and procedures.
  • Ensure the store follows visual guidelines and directives, including cleanliness standards, and provide a consistent superior client experience.

Benefits

  • Sick time
  • Employee discount
  • Employee Assistance Program (EAP)
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