Holiday Sales Associate PT 20-29 hours

Samsonite • Elizabeth, NJ

9d

About The Position

As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains strong client relationships, and drives sales through outstanding service. The role calls for a commitment to client service and an understanding of—or passion for—the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers growth opportunities while the team works to increase sales and KPIs, build client awareness, provide world-class service, and grow the brand.

Requirements

• Strong sales and client-experience skills, preferably in the luxury market.
• Demonstrated success meeting sales goals and achieving KPIs.
• Strong verbal and written communication skills, active listening, collaboration, and receptiveness to feedback.
• Integrity and the ability to lead by example.
• Ability to stand, move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder.
• Flexible availability to work nights, weekends, mornings, and holidays as needed.
• Understanding of or passion for the TUMI brand, its lifestyle, clients, and product assortment.

Nice To Haves

• Prior sales and client-experience work in the luxury market.

Responsibilities

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
• Take pride in work, strive for excellence, and take responsibility for performance.
• Foster TUMI Elite and continuous skills practice with the store team; provide constructive feedback to team members.
• Demonstrate company culture and organizational core values, and remain open to new ideas and concepts while learning and applying them quickly.
• Communicate effectively in writing and verbally, listen actively, adapt communication to the audience, collaborate with others, and remain open to feedback.
• Complete job duties with ethical conduct; remain calm and deescalate situations when needed.
• Manage personal timecards for payroll accuracy, complete assigned tasks and deadlines, and follow company policies and procedures.
• Maintain visual guidelines and directives, including store cleanliness standards, and ensure a consistent superior client experience.

Benefits

• Sick time
• Employee discount
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed