HOA Community Manager

SpectrumAM•Chandler, AZ

3d•$57,500 - $57,500•Hybrid

About The Position

Spectrum Association Management is launching Kiwi Condo Management, a division focused on condominiums, and is seeking an experienced, proactive Community Manager. The manager will oversee condominium community operations and service delivery for a portfolio of up to six buildings, working from the Chandler office initially. The role is the primary liaison among condominium boards, residents, and vendors and calls for strong ownership, customer service, leadership, organization, and financial skills. The company will train the successful candidate in HOA management. The role offers an interactive training program with an assigned mentor, a peer community of managers, an in-house web-based learning academy, and updates on legal and seasonal topics. After the first year working from the Chandler office, the employee may be eligible for a hybrid work arrangement, as determined by the manager and business requirements. Spectrum describes its culture as collaborative and supportive, emphasizing career development, autonomy, human connection, and a work-family environment. The position offers an annual salary of $57,500 and a comprehensive benefits package.

Requirements

Approximately 8 or more years of solid professional work experience in roles requiring proactive effort and decision-making.
Strong customer-centric, positive attitude; ownership of tasks; teamwork; coachability; organization; accountability; and ability to multitask.
Ability to attend or run evening meetings.
High-level organizational skills in a fast-paced environment.
Experience and knowledge of Microsoft Office software, including Word, Excel, and PowerPoint.
Ability to learn other business computer systems.
Strong, customer-friendly and informative communication skills.
Some experience and knowledge of financial statements and budgets.
Comfort speaking publicly in small and large meetings.
Conflict-management skills, including in stressful situations.
Experience gathering bids for large projects and managing those projects.
Availability for after-hours phone calls and emergencies.

Nice To Haves

Experience working with condominiums in an HOA or property-management role; HOA management experience is not required because training is provided.
Skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management.

Responsibilities

Follow the Same Day Response Policy.
Engage with board members and homeowners in the assigned communities.
Manage direct reports within the community.
Manage daily, weekly, and monthly association tasks.
Plan and facilitate association board and annual meetings.
Manage vendor relationships, including bidding and project management.
Consult with other departments to support the communities.
Provide risk management, insurance, and litigation support.
Prepare association budgets and manage association finances.
Be available for after-hours phone calls and emergencies.
Complete additional tasks as necessary.
Oversee operations for a portfolio of up to six condominium buildings.

Benefits

Five weeks of paid time off.
40 paid hours per year for community service activities.
11 annual paid holidays.
Paid training and an internal learning and development management system.
Medical, dental, vision, short- and long-term disability, life and AD&D insurance, and a 401(k) program.
In-house free medical clinic at the San Antonio office, with virtual appointments for other offices.
Phone and mileage reimbursement.
Well-structured career track plan with a six-month review.
Potential hybrid work arrangement after the first year, subject to manager determination and role and business requirements.
Work-life balance.